Dynamic team leader and adept task manager with a proven track record, enhancing patient care through meticulous medical records organization. Expert in high-stress adaptability and customer-centric problem-solving, with a strong emphasis on effective communication and efficient team coordination. Skilled in versatile task management, ensuring optimal clinic performance.
- Greet and assist patients, providing a welcoming environment and addressing any immediate needs as they enter the clinic.
- Coordinate patient appointments, manage scheduling, and send out necessary invoices and documents for patients to review prior to their visits.
- Assist doctors during sales consultations, offering support and ensuring patients have all the information needed to make informed decisions.
- Collect patient balances and manage payment processes, ensuring accurate billing and timely financial transactions.
- Support doctors during post-operative appointments by preparing patient files, maintaining confidentiality, and ensuring compliance with post-op care instructions.
- Enhance the company’s online presence by encouraging satisfied patients to leave 5-star reviews on social media platforms.