Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

KHYLAR GAGE

Austin,TX

Summary

Dynamic team leader and adept task manager with a proven track record, enhancing patient care through meticulous medical records organization. Expert in high-stress adaptability and customer-centric problem-solving, with a strong emphasis on effective communication and efficient team coordination. Skilled in versatile task management, ensuring optimal clinic performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Concierge

Airsculpt
04.2024 - Current

- Greet and assist patients, providing a welcoming environment and addressing any immediate needs as they enter the clinic.
- Coordinate patient appointments, manage scheduling, and send out necessary invoices and documents for patients to review prior to their visits.
- Assist doctors during sales consultations, offering support and ensuring patients have all the information needed to make informed decisions.
- Collect patient balances and manage payment processes, ensuring accurate billing and timely financial transactions.
- Support doctors during post-operative appointments by preparing patient files, maintaining confidentiality, and ensuring compliance with post-op care instructions.
- Enhance the company’s online presence by encouraging satisfied patients to leave 5-star reviews on social media platforms.

Head Receptionist and Task Manager

South East Kansas Orthopedic Clinic
10.2019 - 12.2022
  • Streamlined and organized medical records, enhancing patient care and accessibility
  • Managed appointment schedules, optimizing patient flow and clinic efficiency
  • Coordinated specialist referrals, expediting care for patients needing specialized treatment
  • Demonstrated problem-solving skills in addressing challenges related to patient care, scheduling, and medical records management
  • Successfully led a team, fostering a collaborative and efficient work environment to enhance overall clinic performance
  • Proficiently completed assigned tests, showcasing adaptability and competency in handling various tasks within the healthcare setting
  • Thrived in high-stress situations, maintaining composure while efficiently completing complex tasks, demonstrating an ability to handle pressure in the dynamic healthcare environment.

Education

High school diploma -

Labette County High School
Altamont, KS

Skills

  • Effective Communication and Leadership: Strong verbal and written communication skills, experienced in managing and leading teams
  • Customer-Centric Problem-Solving: Excellent customer service skills with a proven ability to analyze and resolve issues
  • Versatile Task Management: Skilled in handling multiple tasks with effective prioritization and deadline management

Certification

Salesforce Sales Operations Specialist Certified, Salesforce, Salesforce platform optimization for enhanced sales operations and productivity. Expertise in configuring and customizing Salesforce to streamline processes and meet business needs. Proficient in data management, reporting, and training to drive informed decision-making and maximize sales team efficiency.

Hobbies and Interests

Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment.

Timeline

Patient Concierge

Airsculpt
04.2024 - Current

Head Receptionist and Task Manager

South East Kansas Orthopedic Clinic
10.2019 - 12.2022

High school diploma -

Labette County High School
KHYLAR GAGE