Khyree Boles

• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Established and maintained operational standards for 4 locations.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Coordinated with other district managers to actualize performance improvement strategies.
• Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
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• Interacted well with customers to build connections and nurture relationships.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed and implemented strategies to increase sales and profitability.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

Accomplishments ( Last 12 Months):

-(2) Number 1 ranked finishes overall nationwide (out of 500+ restaurants.)

-(8) Top 5 ranked group finishes based on corporate KPI metrics.

-(4) Number 1 Ranked finishes based on corporate KPI metrics.

-(1) Top 10 ranked nationwide in positive reviews (out of 500+ restaurants.)

-(1) Number 1 ranked nationwide in positive guest reviews (out of 500+ restaurants.)

-(1) Number 1 ranked nationwide in speed of service (out of 500+ restaurants.)

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
• Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
• Managed opening and closing shift kitchen tasks.
• Contributed to positive guest experiences by accommodating special dietary needs and requests.