Khyree Ross
East Hartford,CT
Summary
Motivated Marketing Management student at UConn with a strong foundation in leadership, team collaboration, and service excellence, seeking opportunities to apply my skills in a professional environment. Committed to continuous learning, I aim to leverage my academic background and hands-on experience to contribute effectively to team goals and develop valuable industry insights.
Overview
4
4
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Server/Dishwasher
The Residence at South Windsor Farms
South Windsor, CT
07.2024 - Current
- Provided attentive dining service as a server and dishwasher in a residential house, skillfully balancing multiple tasks to maintain efficient operations. Ensured residents received accurate meal orders tailored to their dietary preferences and restrictions, proactively upholding food safety standards and allergen precautions to protect residents’ health and well-being.
- Engaged in Relias healthcare training, a critical workforce enablement platform for LCB Senior Living employees, to deepen understanding of effective resident care and food safety protocols, these courses help ensure that staff are well-prepared to meet the diverse needs of residents.
- Managed food and beverage orders accurately, ensuring timely delivery to guests.
- Delivered exceptional customer service in fast-paced dining environment.
Pension Administrator
Hartford City Treasurer
Hartford, CT
07.2022 - 07.2024
- Administered beneficiary information and managed services for retirees in the Municipal Employees Retirement Fund (MERF) and the Deferred Compensation Plan, ensuring timely and accurate distribution of benefits in compliance with program guidelines.
- Organized and maintained comprehensive documentation for pensioners, ensuring all important records were accurately filed and easily accessible. Coordinated the delivery of pension benefits and related communications via mail or email, based on individual retiree preferences, in which all confidential information is handled with discretion.
- Managed member inquiries, providing timely and accurate information on pension plans.
- Processed pension benefit calculations ensuring accuracy and compliance with regulations.
Education
Bachelor of Art/Science - Marketing Management
University of Connecticut
Hartford, CT05.2027
High School Diploma -
Capital Preparatory Magnet School
Hartford, CT 07.2019 - 05.2023
Skills
- Computer: Word, Excel, PowerPoint, Adobe Pro, After Effects
- Web: Canva, Outlook (Professional Emails)
- Language: (if applicable – other than English)
Certification
- Dementia Training - Nov 2025
LEADERSHIP AND VOLUNTEER EXPERIENCE
- National Honor Society, Hartford, CT Assistant, Winter 2020 – May 2023
Actively supported National Honor Society initiatives by assisting with organizational objectives, demonstrating academic excellence, leadership, and a strong commitment to community service. Contributed to National Honor Society initiatives as a nominated member, supporting key objectives and promoting academic excellence, leadership, and community service.
- Soup Fundraiser Program, Meriden, CT Assistant, June 2021 – May 2023
Participated in a collaborative global initiative to design and produce creative, hand-crafted soaps for children in need around the world, contributing to an effort that distributes approximately 10,000 soaps annually. This program combines creativity, teamwork, and social impact, aiming to improve hygiene and health for underserved populations through sustainable and engaging products. Gained hands-on experience in soap-making, learning the full development process from initial ingredients to finished product. Applied various techniques using essential and fragrance oils to create unique scents, gaining an understanding of the craftsmanship involved in producing high-quality soaps.
- Track & Field/XC, Hartford, CT Captain, September 2019 – Spring 2023
Served as team captain, motivating teammates to excel daily through focused drills, exercises, and individualized event practices, fostering a strong commitment to personal and team success. Guided teammates through essential exercises in the gym and weight room, promoting proper form and technique to ensure safety and build confidence during daily practices.
Timeline
Server/Dishwasher
The Residence at South Windsor Farms
07.2024 - Current
Pension Administrator
Hartford City Treasurer
07.2022 - 07.2024
High School Diploma -
Capital Preparatory Magnet School
07.2019 - 05.2023
Bachelor of Art/Science - Marketing Management
University of Connecticut