Ki Gonzalez
Durham,NC
Summary
Administrative professional with proven ability to streamline office functions and support executive teams to ensure smooth office operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges. Dependable team player with focus on achieving results and adapting to changing needs.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Piedmont Health Services
05.2021 - Current
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Reduced wait times by prioritizing urgent referrals and coordinating appointments with appropriate specialists promptly.
- Streamlined data entry processes, reducing errors and increasing overall productivity.
Sales Supervisor
Soma's Intimates
06.2018 - 05.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Education
High School Diploma -
Riverdale High School
Murfreesboro, TN05-2016
Skills
- Strong attention to detail
- Accurate data entry
- Experienced in software utilization
- Effective multitasking
- Efficient medical records organization
- Experience in HIPAA compliance
- Analytical problem-solving
- Client support
Timeline
Administrative Coordinator
Piedmont Health Services
05.2021 - Current
Sales Supervisor
Soma's Intimates
06.2018 - 05.2021
High School Diploma -
Riverdale High School
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