Kiana Smalls
Fair Lawn,NJ
Summary
Motivated experienced retail seller with an education background in Business Administration and Finance. Handles customer service and sales transactions effectively while demonstrating strong analytical and problem-solving skills. Ready to support team objectives and contribute to a positive work environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M Clothing
Bergen Town Center, Paramus, NJ
11.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring merchandise was visually appealing and accessible.
- Processed transactions efficiently through point-of-sale system, contributing to smooth checkout operations.
- Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
- Provided product knowledge training to new associates, fostering a knowledgeable workforce.
- Collaborated with team members to achieve daily sales targets and improve service delivery.
- Met and exceeded quota of 5-10 pieces in alignment with company targets
- Preformed end-of-day register closeout, including cash counts and safe deposits.
Store Associate
Marshalls
Bloomfield, NJ
07.2023 - 08.2024
- Assisted customers in locating merchandise and provided product information.
- Maintained organized stockroom by categorizing and replenishing inventory efficiently.
- Operated cash register, managed transactions, and handled customer inquiries professionally.
- Collaborated with team members to ensure timely restocking of shelves and displays.
- Maintained access to locked inventory of luxury handbags and high-end skin care items; managed beauty section.
Education
Business Administration And Finance
Bergen Community College
Paramus, NJ06-2027
High School Diploma -
Fair Lawn Highschool
Fair Lawn, NJ06-2025
Skills
- Luxury Customer Service
- personalized sales approach
- consistently meeting sales goals
- Teamwork and collaboration
- Time management
- Visual merchandising and product presentation
- Problem-solving skills
- Key holder experience
- Cash Handling and Financial Accuracy
- Brand Education
- Customer Loyalty
Timeline
Sales Associate
H&M Clothing
11.2024 - Current
Store Associate
Marshalls
07.2023 - 08.2024
Business Administration And Finance
Bergen Community College
High School Diploma -
Fair Lawn Highschool