KIA ARBOLADORA-COBELLA
Plantation,FL
Summary
Dynamic administrative professional with a proven track record at BDO Unibank Inc., excelling in customer service and document management. Adept at utilizing Microsoft Office and Excel to enhance efficiency, I prioritize tasks effectively to meet deadlines and improve client satisfaction. Committed to maintaining confidentiality while delivering exceptional support.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Femwell Group
Plantation, FL
01.2025 - Current
- Scheduled patient appointments and managed daily office calendar.
- Verified patient insurance information for accurate billing processes.
- Assisted patients with check-in and check-out procedures efficiently.
- Managed electronic health records and maintained confidentiality standards.
- Communicated effectively with medical staff to coordinate patient care.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Processed patient paperwork and ensured compliance with regulations.
- Provided compassionate support to patients navigating healthcare services.
Executive Admin Assistant (Finance)
04.2024 - Current
- Maintained filing systems to ensure easy access to important documents.
- Assisted with budget tracking and expense reporting for departmental needs.
- Supported onboarding processes by preparing materials and scheduling training sessions.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Admin Assistant
Equitymax
Fort Lauderdale, USA
10.2023 - 03.2024
- Creating and managing invoices, check processing
- Clerical task ( Filling, responding to emails)
- Answer phone calls and inquiry using the office's phone system.
Executive Admin Assistant (Finance)
Alive and Well Community Partners
Miami Gardens, USA
03.2023 - 10.2023
- Responsible for coordinating HR Works, financial matters, maintaining relevant documents and file, scheduling meetings.
- Processing Prior Authorization and Medical Assistance for Patient
- Collect patient information and verify insurance coverage.
- Answer phone calls and schedule appointments using the office's phone system.
Client Service Associate Level 5
BDO Unibank Inc.
, Philippines
10.2016 - 02.2023
- Responsible for providing accurate, efficient, and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions
- (Philippines)
Education
Bachelor of Science - Information Technology
ICCT Colleges
Cainta, Rizal01.2015
Skills
- Video editing
- Image editing
- Microsoft Office proficiency
- Excel expertise
- PowerPoint presentations
- Publisher skills
- Customer service
- Scheduling appointments
- Document management
- Data entry
- Confidentiality maintenance
- Records management
References
Joy Chuckaree, Head HR and Finance, Alive and Well, +1-847-641-8547
Skills - Ict Skills
- Editing video
- Editing images
- Microsoft Office Skills
- MS Office
- MS Excel
- MS PowerPoint
- MS Publisher
Websites
Timeline
Medical Receptionist
Femwell Group
01.2025 - Current
Executive Admin Assistant (Finance)
04.2024 - Current
Admin Assistant
Equitymax
10.2023 - 03.2024
Executive Admin Assistant (Finance)
Alive and Well Community Partners
03.2023 - 10.2023
Client Service Associate Level 5
BDO Unibank Inc.
10.2016 - 02.2023
Bachelor of Science - Information Technology
ICCT Colleges