Kia Braxton
Summary
A hardworking and passionate job seeker with strong organizational skills, known for reliability and adaptability, and with the swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Administrative Support Specialist
ATSCC
10.2021 - Current
- Assist with new hire onboarding, processing client-sponsored passports, visa applications, sponsor-supported travel itineraries, deployment briefings, and sponsor-provided equipment inventories.
- Process travel expense reports and reimbursements, ensuring timely and accurate completion.
- Consistently meet performance metrics related to booking accuracy, response time, and overall customer satisfaction ratings.
- Maintain program correspondence and reports via email and Microsoft Word
Systems Admin
GDIT
06.2019 - 10.2021
- Provided assistance in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Supported remote workforce needs by configuring secure VPN connections enabling them to access critical resources from customers' work location.
- Performed software installations and upgrades to Windows operating systems.
Mission Support Specialist
GDIT
06.2015 - 06.2019
- Supported Office oversight of administration for 2000+ staff and contract officers.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
- Gathered, and organized office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending and input information into a digital database.
Property Control Assistance Sr.
Lockheed Martin
05.2011 - 09.2013
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Oversaw inventory control, accounting, and supply reports.
- Maintained an up-to-date database of suppliers, vendors, and contracts to support accurate recordkeeping.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Received incoming shipments, compared contents against associated records, and transmitted to the proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
High School Diploma -
Gwynn Park High School
Brandywine, MD06.2001
Skills
- Strong Communication Skills
- Multi-tasking Capabilities
- Effective problem solving
- Exceptional customer service
- Documentation and Recordkeeping
- Office Administration
- Asset Management
- Travel Arrangements
- Helpdesk operations
- Records Management
- Microsoft Word
Timeline
Administrative Support Specialist
ATSCC
10.2021 - Current
Systems Admin
GDIT
06.2019 - 10.2021
Mission Support Specialist
GDIT
06.2015 - 06.2019
Property Control Assistance Sr.
Lockheed Martin
05.2011 - 09.2013
High School Diploma -
Gwynn Park High School
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