Summary
Overview
Work History
Education
Skills
Timeline
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Kia Charfauros

Fresno,CA

Summary

Dedicated and detail-oriented HR Coordinator with a passion for fostering a positive work environment and optimizing HR processes. Seeking to leverage proven organizational and administrative skills to support recruitment, onboarding, training, payroll management, and employee relations initiatives. Committed to contributing to a collaborative HR team by implementing efficient strategies that align with company objectives and enhance the overall employee experience

Overview

14
14
years of professional experience

Work History

OB Scrub Technician

St Agnes Medical Center
11.2023 - Current
  • Provide crucial support during obstetric procedures, including labor, delivery, and cesarean sections, by preparing equipment, assisting physicians or midwives, and ensuring a sterile environment.
  • Assist in preparing patients for procedures, explaining processes, and providing emotional support, ensuring their comfort and readiness for childbirth or related medical interventions.
  • Ensure the maintenance of a sterile surgical environment, including the setup and organization of surgical instruments and equipment, to prevent infections and ensure patient safety.
  • Maintain and manage obstetric equipment and supplies, ensuring their availability and readiness for procedures while adhering to safety protocols and inventory management.
  • Monitor patients' vital signs, assist with post-procedure care, and provide support to both patients and their families during their stay in the obstetrics unit.
  • Collaborate effectively with nurses, physicians, and other healthcare professionals to facilitate efficient and coordinated patient care, ensuring smooth workflow and timely assistance.
  • Maintain accurate and confidential patient records, documenting procedures, interventions, and patient progress while adhering strictly to HIPAA regulations.
  • Educate patients on post-procedure care and provide guidance on newborn care practices, offering valuable assistance and guidance during this critical period.

Human Resources Coordinator

The Fresno Center
09.2020 - 10.2023
  • Streamlined the recruitment process, reducing the time-to-hire by 20% through efficient interview scheduling and coordination
  • Developed and maintained strong relationships with external recruiters and staffing agencies
  • Provided support to Human Resources Director and staff including onboarding, background checks, and payroll
  • Compiled and submitted monthly reports to the HR Director on employee data, statistics, and recruitment
  • Conducted exit interviews and analyzed feedback, leading to the implementation of targeted training programs that reduced employee turnover by 10%
  • Maintained a database of 100+ employees with a 99.5% accuracy rate, improving data integrity and HR operational efficiency
  • Collaborated with the HR Director to revise and implement updated HR policies, ensuring compliance with state and federal regulations
  • Organized and assisted with monthly employee training sessions, resulting in a 15% increase in employee satisfaction survey scores
  • Manage end-to-end payroll operations, including accurate processing, tax compliance, benefits administration, and record keeping while ensuring adherence to regulations and collaborating cross-functionally for seamless operations.

Operations Manager

BPM Health Group, LLC
06.2016 - 08.2020
  • Led a team of 4 professionals to ensure seamless day-to-day operations, resulting in a 20% reduction in compliance-related issues and recognition for excellence in regulatory adherence
  • Implemented a comprehensive training program that improved employee understanding of business needs, resulting in enhanced compliance and goal attainment
  • Provide outsource practice support services including call center management, payroll, and compliance to improve practice efficiency to allow providers to focus on patient care
  • Oversaw and reported on key performance metrics, resulting in 15% improvement in quarterly revenue and a 10% reduction in operational costs over the year
  • Ensure strict compliance with HIPAA regulations and internal privacy policies, leading to zero data breaches and regulatory fines during tenure
  • Resolved operational concerns proactively, resulting in a 25% decrease in customer complaints and a 95% overall customer satisfaction rate.

OB Technician

Community Regional Medical Center
01.2010 - 06.2016
  • Lead OB Technician, oversaw a team of OB technicians, delegating tasks and ensuring seamless communication with the charge nurse
  • Maintained a sterile and unobstructed surgical field during surgical procedures, contributing to a zero rate of surgical site infections and ensuring patient safety
  • Consistently provided compassionate care to patients and family members, maintaining a 95% patient satisfaction rate
  • Collaborate seamlessly with hospital staff, fostering a culture of teamwork and excellence
  • Established effective communication channels with department personnel and the public, ensuring clarity and promoting a positive public image of the organization
  • Maintained accurate and confidential patient records, adhering to strict HIPPA guidelines, and facilitating seamless information sharing among healthcare providers.

Education

Bachelor of Science - Health Administration

University of Phoenix
Fresno, CA
01.2014

Skills

  • Leadership Skills
  • Communication Skills
  • Talent Acquisition
  • Employee Relations
  • Decision-making
  • Payroll Administration
  • Organizational Development
  • Quality Management

Timeline

OB Scrub Technician

St Agnes Medical Center
11.2023 - Current

Human Resources Coordinator

The Fresno Center
09.2020 - 10.2023

Operations Manager

BPM Health Group, LLC
06.2016 - 08.2020

OB Technician

Community Regional Medical Center
01.2010 - 06.2016

Bachelor of Science - Health Administration

University of Phoenix

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Kia Charfauros