Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Languages
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Kia Diamond

Kia Diamond

Memphis,TN

Summary

I have worked in education for the twelve years in my hometown of Chicago, IL and had the privilege of teaching the young minds around me about the different paths that life offers and understanding what is behind choices we make day to day. I worked with an open-door policy for students, families, and staff. My movement to leadership in the education space was swift due to my ability to hold all and myself accountable, build trusting relationships, and lead with vulnerability and authenticity. I left education and began my work in the warehouse industry in Memphis, TN in 2022. I work have continued to lead and support with those same values today. I remain committed to supporting the site, even as we've navigated management turnover. I'm dedicated to adapting and pivoting to meet the ever-changing needs of the business.

Overview

5
5

Years of Administrative Support

2
2

Year of Administrative Support at the Senior Level

6
6

Years of Budgeting and Billing Experience

12
12

Years of Leadership Experience

6
6

Years of Educational Leadership Experience

6
6

Years of Management Experience

Work History

General Manager's Assistant

Amazon
09.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed budget implementations, employee evaluations, and contract details.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Negotiated contracts with vendors to acquire competitive prices and quality products.

Assistant Dean of Culture

Muchin College Prep
06.2016 - 06.2022
  • Improved faculty performance by providing guidance, mentorship, and professional development opportunities.
  • Streamlined administrative processes for increased efficiency in student services and resource allocation.
  • Managed budgets, securing sufficient funding for departmental initiatives and maintaining fiscal responsibility.
  • Promoted diversity and inclusion within the high school through targeted outreach and program development.
  • Collaborated with other departments to create interdisciplinary learning opportunities for students.
  • Evaluated program effectiveness with data-driven assessments of student outcomes
  • Developed effective communication strategies between faculty, staff, students, parents, and organization stakeholders.
  • Initiated crucial discussions on mental health resources available on campus leading to increased awareness amongst students.
  • Developed and implemented student success initiatives to recognize and encourage achievement.
  • Cultivated engaged student population with successful orientation programs.

Alumni Coordinator

Muchin College Prep
06.2013 - 06.2016
  • Enhanced alumni engagement by organizing and executing various networking events and reunions.
  • Managed a comprehensive database of alumni contacts, maintaining accurate and up-to-date information for effective communication strategies.
  • Cultivated long-lasting relationships with alumni through regular communication via newsletters, social media, and personal outreach.
  • Oversaw the creation of engaging content for annual reports highlighting notable achievements among the alumni.
  • Leveraged social media platforms effectively, increasing online presence while driving meaningful interactions between fellow alums.

Administrative Assistant

Muchin College Prep
06.2011 - 06.2013
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Education

Associate of General Studies - General Studies

Harold Washington College
Chicago, IL
04.2016

Skills

  • Scheduling and Calendar Management
  • Travel Arrangements
  • Meeting Facilitation
  • Team Leadership
  • Effective Communication
  • Project Management
  • Organizational Skills
  • Interpersonal Skills
  • Financial Reporting
  • Budgeting Expertise
  • Vendor Relationship Management
  • Spreadsheet Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPersonal development programsPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Quote

You don't have to be great to get started, but you have to get started to be great!
Les Brown

Languages

English
Native or Bilingual

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Kia Diamond