Kia Hutchinson
Philadelphia,PA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Case Manager
Asociacion Puertorriquenos en Marcha, Inc
2018.01 - Current
- Provided life skills to participants who were homeless moving into permanent supported housing
- Worked closely with Tenant Service Coordinator (TSC) to teach participants how to find housing using subsidized housing voucher and maintaining communication with Office of Homeless Services liaisons
- Taught, coached, modeled life skills for participants to gain skills in living independently
- Practiced self-center model and rehabilitation values and principle putting participants wants and needs first in goal building
- Help participants with community outreach
- Meet with BHSI and Office of Homeless Services
- Coordinate with PHA for housing assistance
- Coordinate with Property Management/ Landlords in finding Housing
- Complete yearly Recertification for Rental Assistance Eligibility
- Complete Annual rental Calculation and Lease Documents
MOBILE PSYCHIATRIC REHABILITATION WORKER, RHD, TEAM ARRIVE
2015.11 - 2018.12
- Provided life skills to participants who were homeless moving into permanent supported housing
- Worked closely with Tenant Service Coordinator (TSC) to teach participants how to find housing using subsidized housing voucher and maintaining communication with Office of Homeless Services liaisons
- Taught, coached, modeled life skills for participants to gain skills in living independently
- Practiced self-center model and rehabilitation values and principle putting participants wants and needs first in goal building
- Assisted in developing a goal plan, skills training; maintain regular communication with case managers, community partners and CBH liaisons
- Attended linkage meetings with participants and supports monthly to discuss goals, housing and any concerns
- Provided concurrent reviews for CBH monthly to update participants goals and progress
- Assisted Participants of the LGBTQ with Supportive Services in Community
RECOVERY SPECIALIST
PMHCC INC
2011.11 - 2014.12
- Responsible for providing support and assistance to persons in recovery through substance abuse prevention and treatment education, linkages to care, modeling the way, and coaching as a part of
- Substance Abuse and Mental Health Services Administration (SAMHSA) Access to Recovery (ATR) Federal
- Grant
- Provided recovery support and care coordination services to over 600 participants on a caseload duringyear ATR grant period
- Conducted screenings, assessments, intake, and SAMHSA mandated initial/follow-up Government
- Performance Results Act (GPRA) Survey interviews with participants for ATR grant compliance
- Offered supportive life skills service to participants through every phase of the recovery process from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance.
BEHAVIORAL MANAGER
DAYTOP VILLAGE
2007.07 - 2010.11
- Provided general support of program activities within Residential Treatment Facility for Adolescents with Substance Abuse and Mental Health
- Supervised and managed residents to ensure treatment goals and objectives were met utilizing behavioral shaping tools
- Served as a positive role model and resource for participants, encouraging and supporting participants academic, cultural, and spiritual interest
- Maintained report logs of behavioral and health problems.
EXECUTIVE SALES ASSISTANT/ RECEPTIONIST
CRAFTMATIC ADJUSTABLE BEDS
2005.06 - 2007.07
- Acted as the administrative lead for the company
- Worked with the sales team to ensure sales transition from lead to close deal
- Managed incoming calls, qualifying lead potential, and sent direct mail solicitations.
Education
High school diploma -
Thomas edison high school
Bachelor of Science - Psychology
Kaplan University
Davenport, IA05.2024
Skills
- Present
- Additional Information
- SKILLS
- Experience in all facets of Customer Service
- Excellent organizational skills
- High proficiency in computer skills
- Expertise in community-based outreach and engagement
- Independent Living
- Patient Intervention
- Emotional Awareness
Certification
RECEPTIONIST (2 years)
CUSTOMER SERVICE (3 years)
EXCELLENT ORGANIZATIONAL SKILLS (10+ years)
FACETS (Less than 1 year)
ORGANIZATIONAL SKILLS (10+ years)
Case Management
Crisis Intervention
Behavioral Health
Property Management
Languages
Spanish - Intermediate
Certifications and Licenses
LGBTQ Training
Present
Trauma Informed Training: Labor and Human Trafficking
Present
Suicide Preventing Training
Present
Mental Health First Aid
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Asociacion Puertorriquenos en Marcha, Inc
2018.01 - Current
MOBILE PSYCHIATRIC REHABILITATION WORKER, RHD, TEAM ARRIVE
2015.11 - 2018.12
RECOVERY SPECIALIST
PMHCC INC
2011.11 - 2014.12
BEHAVIORAL MANAGER
DAYTOP VILLAGE
2007.07 - 2010.11
EXECUTIVE SALES ASSISTANT/ RECEPTIONIST
CRAFTMATIC ADJUSTABLE BEDS
2005.06 - 2007.07
High school diploma -
Thomas edison high school
Bachelor of Science - Psychology
Kaplan University
RECEPTIONIST (2 years)
CUSTOMER SERVICE (3 years)
EXCELLENT ORGANIZATIONAL SKILLS (10+ years)
FACETS (Less than 1 year)
ORGANIZATIONAL SKILLS (10+ years)
Case Management
Crisis Intervention
Behavioral Health
Property Management
Languages
Spanish - Intermediate
Certifications and Licenses
LGBTQ Training
Present
Trauma Informed Training: Labor and Human Trafficking
Present
Suicide Preventing Training
Present
Mental Health First Aid
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