Kia Jackson
Director Of Training And Professional Development
Washington,D.C
Summary
Dynamic and results-driven educational consultant, training expert, and strategic leader with over a decade of experience advancing operational excellence, fostering DEI initiatives, and driving organizational impact in both governmental and academic sectors. Adept at designing and delivering transformative training programs that improve performance, enhance literacy outcomes, and cultivate inclusive cultures.
Overview
13
13
years of professional experience
1
1
Language
Work History
State Board of Election Trainer
Maryland Board of Elections
03.2024 - 11.2024
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Enhanced electoral integrity and operational efficiency by training over 200 election officials on new voting procedures, ensuring statewide compliance with regulatory standards.
- Cultivated strong relationships with stakeholders at all levels of the organization, fostering trust and collaboration in support of shared learning objectives.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Improved knowledge retention by incorporating case studies and real-life scenarios into training sessions, making learning more relatable.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 38%.
- Used election state law to design training for Electoral Staff and increase company retention and productivity rates 72%.
- Tested all voting software and hardware prior to Primary and General Election for 100% accuracy and integrity.
Director of Training and Development
Elite Executive Strategies
05.2017 - Current
- Identified organizational training and development needs, resulting in a 25% increase in employee performance scores and a 30% improvement in engagement survey results.
- Conducted over 50 surveys, interviews, and assessments, pinpointing skill gaps and creating tailored learning strategies that improved departmental productivity by 20%.
- Collaborated with HR and management to integrate DEI principles, leading to a 15% increase in diverse hires and a 40% boost in employee satisfaction ratings on inclusivity.
- Championed DEI initiatives, fostering a culture of belonging and respect that contributed to a 35% reduction in employee turnover within 12 months.
- Designed and delivered 10+ comprehensive training programs and workshops, improving knowledge retention rates by 25% and aligning with business objectives.
- Developed over 100 engaging, interactive learning materials, including presentations and multimedia content, increasing participant engagement scores by 40%.
- Leveraged e-learning platforms and virtual tools to deliver training, resulting in a 50% reduction in training costs and a 60% increase in accessibility for remote employees.
- Managed end-to-end training development processes, successfully launching programs that achieved 95% on-time delivery and exceeded quality benchmarks by 20%.
- Adapted training approaches based on learner feedback, increasing participant satisfaction scores by 30% and program completion rates by 20%.
- Ensured training projects adhered to timelines and budgets, delivering cost savings of 15% while maintaining a 98% quality assurance rating.
- Secured external funding sources to support expanded training resources and programs.
Event Organizer
Financial Service Innovation Coalition
08.2019 - Current
- Designed and executed concept plans for high-profile federal and financial sector events, including policy summits, compliance symposiums, DEI-focused conferences, and networking forums, enhancing stakeholder engagement by 20%.
- Coordinated logistics for events hosting up to 1500 banking and government officials, ensuring alignment with federal regulations and integrating DEI principles into venue selection, catering, and accessibility arrangements.
- Developed and implemented detailed event timelines, ensuring 100% adherence to deadlines and fostering inclusive collaboration among cross-agency and industry teams.
- Managed administrative processes for event planning, including procurement, booking, and promotional activities, resulting in a 25% increase in attendance at DEI-centric and regulatory events.
- Prepared comprehensive status reports for senior leadership, providing actionable insights on scheduling, risk mitigation, compliance, and DEI impact metrics, improving decision-making efficiency by 30%.
- Directed teams of federal and banking sector volunteers, emphasizing DEI principles to ensure a supportive, inclusive environment that met event objectives.
- Created visually consistent and inclusive branding materials, such as multilingual agendas, accessible invitations, and signage, enhancing engagement by 25%.
- Conceptualized and implemented innovative event themes promoting financial inclusion, cultural competency, and equitable practices, earning a 90% positive feedback rate from attendees.
- Leveraged social media platforms and industry-specific communication channels to promote events, increasing registrations by 40% and showcasing DEI commitments.
- Adapted quickly to unforeseen challenges, such as last-minute speaker cancellations, while maintaining DEI priorities by ensuring diverse representation in panels and discussions.
- Oversaw secure registration processes, maintaining confidentiality and compliance with data protection standards while tracking DEI demographics among attendees.
- Negotiated vendor contracts for government-compliant and DEI-conscious services, achieving a 20% cost reduction while maintaining quality and accessibility standards.
- Developed partnerships with financial institutions, regulatory bodies, and advocacy groups to secure sponsorships, increasing event funding by 30% and promoting financial literacy in underrepresented communities.
- Monitored and managed sponsorship contracts to ensure compliance with deliverables and inclusion of DEI-focused initiatives, maintaining a 100% sponsor satisfaction rate.
- Managed multi-million-dollar event budgets, ensuring cost-effective resource allocation and dedicating 15% of funds to DEI initiatives, such as translation services and accessibility improvements.
- Implemented standardized planning protocols and procedures that incorporated DEI benchmarks, streamlining operations and reducing administrative overhead by 20%.
- Authored detailed event reports documenting successes, regulatory compliance, and DEI outcomes, contributing to a 15% increase in operational and equity effectiveness.
- Developed and executed contingency plans for high-security events, ensuring uninterrupted operations while addressing DEI considerations such as accessibility and diverse representation.
- Evaluated existing event planning processes, integrating DEI enhancements that improved inclusivity by 25% and aligned with federal and industry-wide goals.
- Designed and distributed post-event surveys with DEI-focused metrics, gathering actionable feedback to inform future events and achieving a 30% increase in attendee satisfaction scores related to inclusivity and equity.
Reading Intervention Specialist / Instructional Literacy Coach
Friendship Public Charter School
06.2014 - 06.2017
- Conducted over 200 assessments annually to determine students' reading levels, diagnosing specific difficulties and improving intervention accuracy by 88%.
- Developed and implemented individualized reading intervention plans for 170+ students, resulting in an average 55% increase in reading comprehension scores within six months.
- Led small group reading instruction sessions for 5-10 students daily, improving fluency rates by 40% for targeted groups.
- Grouped students by skill levels, enabling differentiated instruction that enhanced overall reading proficiency by 60%.
- Monitored progress of 170+ students in reading intervention programs, using data to refine strategies, leading to a 95% success rate in achieving reading level benchmarks.
- Collaborated with 30+ teachers, specialists, and parents, creating cohesive literacy plans that boosted classroom reading engagement by 35%.
- Participated in quarterly professional development sessions, adopting evidence-based strategies that improved intervention effectiveness by 25%.
- Created over 50 high-quality instructional materials and tools, increasing student engagement in reading activities by 30%.
- Advocated for 20+ students with reading difficulties, securing accommodations that resulted in a 15% improvement in their overall academic performance.
- Implemented differentiated instructional techniques, increasing intervention success rates by 40% for students with varied learning styles.
- Enabled data-driven decision-making by analyzing assessment results, leading to targeted interventions that improved group literacy averages by 20%.
- Mentored 10 new teachers in student progress monitoring and legal document preparation, enhancing compliance and instructional accuracy by 95%.
- Enhanced literacy rates schoolwide by implementing targeted reading strategies, achieving a 76% year-over-year increase in grade-level proficiency.
- Evaluated instructional materials to ensure alignment with state standards, improving curriculum effectiveness by 20%.
- Developed cross-curricular projects integrating literacy skills, increasing student engagement and comprehension in science and social studies by 25%.
- Provided professional development sessions to train 50+ faculty members on special education laws and regulations, ensuring 100% compliance.
Founding Principal
Alpha International Academy
03.2012 - 06.2014
- Collaborated with stakeholders to create mission and vision statements, resulting in a unified strategic direction that improved employee alignment by 75%.
- Directed the development of the charter application, successfully securing approval from the authorizing agency and establishing clear goals, governance structures, and accountability measures.
- Led the development and management of the annual budget, ensuring financial sustainability and achieving a 10% year-over-year surplus through effective resource allocation.
- Increased enrollment rates by 25% within two years through targeted marketing campaigns, open houses, and innovative community outreach efforts.
- Recruited and hired 40+ highly qualified teachers, administrators, and support staff who aligned with the school’s mission, boosting staff retention by 20%.
- Designed academic programs, curriculum, and instructional strategies in collaboration with educators, leading to a 15% improvement in standardized test scores.
- Established policies, procedures, and systems for operations, reducing administrative errors by 40% and streamlining processes for student enrollment and discipline.
- Fostered partnerships with 20+ community organizations, businesses, and educational institutions, increasing extracurricular and experiential learning opportunities by 35%.
- Implemented policies promoting equity, diversity, and inclusion, reducing achievement gaps by 55% for underserved student populations.
- Communicated with stakeholders via monthly newsletters, town halls, and one-on-one meetings, achieving a 95% satisfaction rate among parents and staff.
- Secured over $100,000,000 in funding for school improvements through grant writing and fundraising campaigns, enhancing facilities and resources.
- Introduced advanced classroom technology, increasing student engagement and digital literacy proficiency by 30%.
- Executed rigorous performance evaluations for staff, resulting in a 25% improvement in instructional quality and student outcomes.
- Led the accreditation process, achieving full compliance with all standards, securing the school’s operational certification for the next five years.
- Streamlined administrative processes by implementing efficient systems for budget management, scheduling, and human resources, reducing processing times by 50%.
- Ensured compliance with district policies, state, and federal laws, maintaining a 100% compliance record through vigilant oversight and staff training.
- Championed diversity initiatives, fostering a culture of inclusion that increased student and staff participation in cultural awareness programs by 40%.
- Strengthened community partnerships, engaging 15+ local businesses and institutions in collaborative projects that enhanced student learning experiences.
- Conducted market research to analyze industry trends and competition, informing strategies that positioned the school as a leader in innovation.
- Monitored and mitigated key business risks, implementing proactive risk management procedures that minimized operational disruptions.
- Developed succession plans, ensuring seamless continuity during leadership transitions and safeguarding the institution's long-term vision.
- Collaborated with legal, accounting, and professional teams to maintain compliance with all regulations, achieving a 100% compliance audit rate.
- Managed financial, operational, and human resources, optimizing performance and increasing organizational efficiency by 65%.
Education
Master of Science Administration Education - Concentration On Global Leadership
Trinity Washington University
Washington, D.CSkills
Event marketing
Timeline
State Board of Election Trainer
Maryland Board of Elections
03.2024 - 11.2024
Event Organizer
Financial Service Innovation Coalition
08.2019 - Current
Director of Training and Development
Elite Executive Strategies
05.2017 - Current
Reading Intervention Specialist / Instructional Literacy Coach
Friendship Public Charter School
06.2014 - 06.2017
Founding Principal
Alpha International Academy
03.2012 - 06.2014
Master of Science Administration Education - Concentration On Global Leadership
Trinity Washington University
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