KIA JOHNSON
Gainesville,FL
Summary
Dynamic Property Manager with a proven track record of successfully leasing new developments and executing comprehensive marketing and operational strategies. Currently overseeing an asset with a budgeted occupancy of 98% and outperforming expectations with a sustained 98.58% occupancy rate through proactive daily management. Skilled in supervising multiple properties while ensuring operational efficiency, regulatory compliance, and high resident satisfaction. Strong communicator and highly organized, with experience managing maintenance coordination, leasing performance, financial oversight, and vendor relations. Adept at conflict resolution and recognized for consistently maintaining strong occupancy and enhancing overall asset performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Landmark Properties
09.2024 - Current
- Currently, I lead and develop a team of 23 onsite staff members, fostering strong performance, collaboration, and accountability.
- Currently, I oversee operations for 350 units and 1,200 beds, including leasing, resident relations, maintenance coordination, and financial performance.
- Manage and execute capital improvement projects, ensuring timely completion, budget adherence, and quality standards.
- Currently, I coordinate maintenance schedules and vendor contracts to optimize service efficiency and quality.
- Analyze financial reports and control budgets while maximizing revenue through effective cost management.
- Earned Landmark Legends status for the 2025-2026 Lease Term.
Property Manager
Asset Living
12.2023 - 09.2024
- Directed day-to-day operations for a multifamily community, ensuring smooth workflow, high service standards, and operational efficiency.
- Oversaw leasing performance, resident relations, and occupancy strategies to maintain strong retention and achieve target occupancy goals.
- Managed vendor partnerships, budgeting processes, and overall financial performance to support property profitability and cost control.
- Ensured full compliance with company policies, fair housing guidelines, and local/state regulations while upholding quality and service standards.
New Development Property Manager
Coastal Ridge Real Estate
10.2022 - 11.2023
- Oversaw new development lease-ups, strategic marketing initiatives, and comprehensive operational planning from pre-leasing through stabilization.
- Successfully leased up a 100-unit/300-bed new development within a six-month period with a team of two, consistently exceeding leasing benchmarks.
- Directed day-to-day coordination with the construction team, managing timelines, addressing delays, and ensuring alignment between operations and construction milestones.
- Managed all lease agreements, ensuring regulatory compliance while optimizing occupancy rates and rental revenue.
- Collaborated closely with third-party management partners and ownership groups, maintaining clear communication and alignment on performance goals, reporting, and project timelines.
Area/Multi-Site Property Manager
Campus Life and Style
12.2016 - 10.2022
- Supervised four communities within the Greensboro market, overseeing a combined portfolio of 1,550 beds and 450 units.
- Led a team of 25 staff members, providing training, performance management, and operational leadership across all sites.
- Directed large-scale renovation projects and coordinated due diligence processes during an ownership transition.
- Maintained a positive NOI by controlling expenses, optimizing occupancy, and improving operational efficiencies.
Assistant Property Manager
Asset Living
12.2014 - 12.2026
- Supported the Property Manager in leasing, renewals, and resident communication.
- Handled rent collection, invoice processing, and financial reporting.
- Assisted with marketing strategies and resident retention efforts.
- Coordinated maintenance requests and unit inspections.
Community Assistant
Greystar
08.2012 - 12.2014
- Provided customer service and assisted residents with daily needs.
- Supported leasing tours, applications, and move-in processes.
- Maintained accurate resident files and office documentation.
- Assisted with marketing events, social media engagement, and outreach.
Education
Master of Arts - Social Science
Georgia Southern University
Statesboro, GABachelor of Arts - Political Science
Georgia Southern University
Statesboro, GASkills
- Strategic marketing
- Project execution management
- Financial budget management
- Payroll management
- Strategic issue analysis
- Contract negotiation expertise
Certification
- GA Salesperson License – 09/2023
- CAM Certification #2665957-7781
Timeline
Property Manager
Landmark Properties
09.2024 - Current
Property Manager
Asset Living
12.2023 - 09.2024
New Development Property Manager
Coastal Ridge Real Estate
10.2022 - 11.2023
Area/Multi-Site Property Manager
Campus Life and Style
12.2016 - 10.2022
Assistant Property Manager
Asset Living
12.2014 - 12.2026
Community Assistant
Greystar
08.2012 - 12.2014
Bachelor of Arts - Political Science
Georgia Southern University
Master of Arts - Social Science
Georgia Southern University