Summary
Overview
Work History
Education
Skills
Timeline
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Kia-Lynn Heckman

Vassalboro,ME

Summary

Adept at enhancing patient satisfaction through compassionate care and meticulous attention to vital signs monitoring, I leveraged my skills at Gray Birch Residential Care to improve patient well-being. My proficiency in HIPAA compliance and empathetic communication has consistently supported team efforts in delivering patient-focused care, demonstrating a commitment to healthcare excellence.

Overview

13
13
years of professional experience

Work History

CNA / CRMA

Gray Birch Residential Care
07.2021 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Audited for outdated medication and for shortage of medications or supplies.
  • Managed medication in accordance with policies and procedures related to correct resident, medication, dosage, form and time.
  • Established a reputation for excellence in CRMA by consistently meeting deadlines, producing high-quality work, and demonstrating strong attention to detail.
  • Assisted with returning, destroying and ordering medications.

CNA

Lakewood Continuing Care Center
04.2012 - 04.2013
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Activities Assistant

Sebasticook Valley Hospital
04.2019 - 08.2020
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
  • Engaged residents through events, small groups, and personal attention.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
  • Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
  • Managed inventory of activity supplies, ensuring adequate materials were available for planned events while adhering to budget constraints.
  • Cultivated a positive atmosphere within the facility by creating an engaging calendar filled with varied recreational offerings that appealed to different interests.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Ensured compliance with safety regulations during all activities, minimizing risk of injury to participants.
  • Coordinated special events to celebrate cultural diversity, enriching community's cultural awareness.
  • Tailored activity schedules to accommodate residents with limited mobility, ensuring inclusive participation.
  • Boosted community involvement, establishing volunteer programs with local schools and organizations.
  • Implemented feedback systems for activities, leading to more resident-centric programming.
  • Improved patient well-being with tailored therapeutic activities based on individual health profiles.
  • Factored-in abilities, needs and interests of participants in development of events and programs.

CNASecretary

Inland Hospital
04.2013 - 05.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

CNA Certificate -

Helping Hands Trade School
Winslow, ME

CRMA Certificate -

CRMA Class
Augusta, ME

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Complex Problem-Solving
  • Reliable team player
  • Safety Precautions
  • HIPAA Compliance
  • End of life care
  • Patient-focused care
  • Electronic Charting
  • Geriatric Care
  • Healthcare ethics
  • Specimen Collection
  • Patient Management
  • Valid Maine driver's license
  • Activity Planning
  • Care plan implementation
  • Light Housekeeping
  • Documenting behaviors
  • Supporting personal needs
  • Medical terminology knowledge

Timeline

CNA / CRMA

Gray Birch Residential Care
07.2021 - Current

Activities Assistant

Sebasticook Valley Hospital
04.2019 - 08.2020

CNASecretary

Inland Hospital
04.2013 - 05.2019

CNA

Lakewood Continuing Care Center
04.2012 - 04.2013

CNA Certificate -

Helping Hands Trade School

CRMA Certificate -

CRMA Class

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