Kia McCollum-White
Milwaukee,WI
Summary
Attentive Job Title passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Reliable Job Title enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Capri Commons
10.2024 - Current
- Implemented individualized care plans to meet specific needs of clients.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Delivered personal care services, promoting dignity and respect for individuals.
- Coordinated transportation and errands to support client independence and mobility.
- Prepared and served nutritious meals, considering dietary restrictions and preferences to promote overall health.
- Monitored vital signs and reported any significant changes to healthcare professionals, ensuring prompt intervention.
- Maintained clean, safe, and well-organized patient environment.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Direct Support Professional
Genesee Lake School
11.2020 - 07.2024
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean, safe, and well-organized patient environment.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Representative Assistant
Reids New Golden Gate
06.2018 - 11.2020
- Greeted funeral guests and coordinated seating.
- Assisted in the preparation of deceased individuals for viewing, ensuring dignity and respect at all times.
- Provided personal assistance, emotional support and personal care to clients.
- Supported funeral director with all facets of funeral service coordination.
- Processed death certificate and other required paperwork.
- Supported grieving families by offering emotional support and guidance during difficult times.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Met with over families to plan funerals by discussing service options and needs.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Managed funeral home finances and performed general bookkeeping duties.
- Used Software and Software to create and print tribute cards, guest books and prayer cards.
- Maintained a clean and organized workspace, promoting a calming environment for grieving families.
Caregiver
Staples Adult Family Home
05.2017 - 05.2018
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Monitored clients' overall health and well-being and noted significant changes.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Walmart
Cashiering
06.2016 - 12.2016
- Applied effective time management techniques to meet tight deadlines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Stocked, tagged and displayed merchandise as required.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
New School For Community Service
Milwaukee, WI06.2016
Skills
- Childcare experience
- Vitals Monitoring and Documentation
- Heartsaver CPR AED (CPR AED)
- Progress Documentation
- Ability to Lift
- Disability Awareness
- First Aid Certification
- Records Maintenance
- Chauffeuring
- Infection Control
- Transportation
- Indirect Patient Care
- Housekeeping
Certification
- PCHM - Personal Care Homemaker
- NCPCT - Patient Care Technician
Timeline
Caregiver
Capri Commons
10.2024 - Current
Direct Support Professional
Genesee Lake School
11.2020 - 07.2024
Representative Assistant
Reids New Golden Gate
06.2018 - 11.2020
Caregiver
Staples Adult Family Home
05.2017 - 05.2018
Walmart
Cashiering
06.2016 - 12.2016
New School For Community Service
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