Kia Westmoreland

Experienced Customer Service Representative with 5+ years’ experience in troubleshooting and resolving client issues. Consistently praised for communicating effectively with both technical and nontechnical users. With excellent problem-solving skills, patience in dealing with frustrated users and great customer service. Seasoned Processor successful at receiving, entering, and routing data. Offering many years of related experience and familiarity with industry operating procedures. Dedicated Processor again, with several years of experience optimizing data workflows for accuracy and efficiency. Skilled in streamlining processes using Microsoft Excel and proprietary database software. Detail-oriented and deadline-driven with strong problem-solving abilities. Effective communicator and team player committed to meeting performance goals. Lastly, Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.

Experienced Customer Service Representative with 5+ years’ experience in troubleshooting and resolving client issues. Consistently praised for communicating effectively with both technical and nontechnical users. With excellent problem-solving skills, patience in dealing with frustrated users and great customer service.