Kia Williams
Lake City,FL
Summary
Warehouse and customer service professional with hands-on experience in picking, packing, quality control, and stock organization. Maintains safe work practices and accurate inventory records. Supports high-volume operations with consistent Monday through Friday attendance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Material Handler
Ulta beauty
Jacksonville, FL
10.2021 - Current
- Material handler
- Order fulfillment
- Receiving and inspecting
- Storage and organization
- Sorted and organized stock items on shelves to ensure efficient retrieval and inventory accuracy.
- Loading and unloading
- Packing
- Inventory management
- Quality control
- Ensured adherence to safety protocols to promote a safe working environment.
- Safety compliance
- Attention to detail
- Problem solving
- Team collaboration
- Time management
- Maintained consistent attendance from Monday to Friday during scheduled shifts.
- 7:00am-5:00pm
- (40 hours)
- Pallet jack
Sales Associate
Belk
Jacksonville, FL
03.2019 - 10.2021
- Customer service and sales
- Executed merchandising strategies to improve product visibility and drive sales
- Operated cash register to efficiently process customer transactions and ensure accurate cash handling
- Implemented asset protection measures to minimize theft and safeguard inventory
- Store operations
Customer Service/Key Holder
rue21
Lake City, FL
02.2018 - 10.2021
- Led store operations in the absence of managers, ensuring seamless customer service and store functionality.
- Works the register, processes sales transactions, and uses product knowledge to drive add on sales.
- Trained and coached new sales associates, facilitating faster integration and improving team effectiveness.
- Promoted fragrance products, resulting in increased sales and enhanced customer engagement.
- Work with store management to ensure there is no misuse of company property or theft.
- Supports the maintenance and organization of the stock room.
- (36 hours)
Education
High school diploma or GED - General Studies
Columbia High School
Lake City, FL04-2017
Skills
- RF scanner operation
- Picking and packing
- Quality control
- Shipping logistics
- Stock inventory management
- Warehouse operations
- Warehouse experience
- Materials handling
- Packaging processes
- Order efficiency
- Attention to detail
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft PowerPoint proficiency
- Productivity software usage
- Data collection techniques
- Physical endurance
- Team collaboration
- Conflict resolution
- Communication skills
- Customer communication
- Service excellence
- Team collaboration
- Retail management expertise
- Warehouse operations
Personal Information
- Driving License: Class D Security
- Work Permit: Authorized to work in the US for any employer
Certification
Class D Security certification, June 2026 to Present, Unarmed security, Protect people and property, Enforce facility rules, Patrolling and surveillance, Access control, Incident response, Reporting, Customer service, Phlebotomy/Venipuncture, February 2023 to Present, Drawing blood via venipuncture (and capillary sticks) for testing, transfusions, or research., Driver's License, Class D Security
Languages
English - Fluent
Timeline
Material Handler
Ulta beauty
10.2021 - Current
Sales Associate
Belk
03.2019 - 10.2021
Customer Service/Key Holder
rue21
02.2018 - 10.2021
High school diploma or GED - General Studies
Columbia High School