KIABETH FIERROS-ORTEGA
Eagle Mountain,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
MedTech
Legacy Village of Provo
Provo, UT
11.2025 - Current
- Passing Medication to Resident in a timely manner
- Keeping inventory of medication and reordering when low stock
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
CNA
Legacy Village of Provo
Provo, UT
05.2025 - Current
- Light housekeeping
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Delivered compassionate personal care services to residents, ensuring comfort and dignity.
- Implemented individualized care plans, promoting optimal health and well-being for each resident.
- Trained new staff on best practices in patient care and safety protocols, fostering a culture of excellence.
- Advocated for residents' rights and preferences, enhancing their overall care experience within the facility.
- Assisted patients with daily living activities, promoting independence and dignity.
Inventory Team Lead
Young Living
Spanish Fork, UT
04.2023 - 01.2024
- Facilitated smooth communication between warehouse staff and other departments within the organization for seamless operations.
- Effectively managed personnel resources during periods of high workload, ensuring adequate coverage without sacrificing quality or efficiency.
- Assisted in the implementation of a new warehouse management system, streamlining operations and improving overall efficiency.
- Improved order accuracy through thorough verification of incoming shipments against purchase orders.
- Reduced stock discrepancies by conducting regular audits and addressing discrepancies promptly.
- Maintained consistent safety standards within the warehouse environment by enforcing adherence to safety protocols at all times.
- Increased warehouse efficiency with effective space utilization and layout optimization strategies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
Shipping Team Lead
Young Living
Spanish Fork, UT
01.2020 - 04.2023
- Collaborated cross-functionally to maintain seamless communication between departments for optimal supply chain effectiveness.
- Enhanced team productivity through continuous training and performance evaluations.
- Increased accuracy in order fulfillment by implementing quality control measures for picking, packing, and shipping operations.
- Reduced order processing time by prioritizing tasks and delegating responsibilities to team members effectively.
- Ensured accurate shipments by closely monitoring inventory levels, packing procedures, and labeling practices.
- Oversaw internal audits of completed orders verifying adherence to company standards further contributing towards product delivery reliability enhancement.
- Conducted regular performance reviews of team members delivering constructive feedback resulting in improved overall staff competency.
- Maintained a safe work environment by enforcing compliance with safety protocols and conducting regular inspections.
- Provided excellent mentorship to junior staff members by sharing industry best practices and promoting professional development opportunities.
- Coordinated efforts with procurement teams ensuring adequate inventory availability aligned with anticipated shipment demands.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Warehouse Worker
Young Living
Spanish Fork, UT
06.2018 - 01.2020
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced waste, implementing recycling procedures for packaging materials.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Optimized storage space, rearranging items to better utilize available square footage.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
General Laborer
Blue Diamond
Orem, UT
05.2018 - 06.2018
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
Customer Support Representative
Skypes
Provo, UT
05.2017 - 08.2017
- Performed general housekeeping and cleaning tasks.
- Listen and respond to customers’ questions
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Orem High
Orem, UTSkills
- Shipping and receiving
- Warehouse operations
- Stock replenishment
- Inventory auditing
- Teamwork and collaboration
- Customer service
- Attention to detail
- Stocking and organization
- Reliable and punctual
- Warehouse organization
- Verbal and written communication
- Material handling
- Heavy lifting
- Order picking and processing
- Maintaining stock levels
- Digital and physical counts
- Order fulfillment
- Basic math
- Inputting New Doctor orders
- Ordering supplies
- Microsoft office
- Helping Residents with daily ADLs
- Phone and email etiquette
- Documentation and recordkeeping
- Passing Medications
- Maintaining equipment
- Patient vital taking
- Medical record documentation
- Patient monitoring
- Medication administration
- Maintaining inventory
- OSHA compliance
- Documentation management
- Patient care
- Compassion and empathy
- HIPAA compliance
- Dressing assistance
- Maintaining confidentiality
- Patient transfers
- Emotional support
- Clinical documentation
- Wound care
- Critical thinking
- Team collaboration
- Multitasking and organization
- Problem-solving
- Conflict resolution
- Physical stamina
- Toileting assistance
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
LANGUAGES
Spanish
English
Timeline
MedTech
Legacy Village of Provo
11.2025 - Current
CNA
Legacy Village of Provo
05.2025 - Current
Inventory Team Lead
Young Living
04.2023 - 01.2024
Shipping Team Lead
Young Living
01.2020 - 04.2023
Warehouse Worker
Young Living
06.2018 - 01.2020
General Laborer
Blue Diamond
05.2018 - 06.2018
Customer Support Representative
Skypes
05.2017 - 08.2017
High School Diploma -
Orem High