Kiah Baum
Plainfield,IN
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
UniFirst
4201 Industrial Blvd, Indianapolis IN 46254
02.2014 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Business Associates - Business Management
Colorado State University -Global-
Fort Collins, CO05.2021
Skills
- Expense Reporting
- Workforce Management
- Operations Management
- Office Management
- Compliance Monitoring
- Staff Hiring
- Policy Development
- Customer Service
- Billing
- Organizational Skills
- Clear Oral/Written Communication
- Training and Coaching
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of on-boarding and training.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
Timeline
Office Manager
UniFirst
02.2014 - Current
Business Associates - Business Management
Colorado State University -Global-