Kiah Simons
Cheyenne
Summary
Dynamic and detail-oriented professional with a proven track record in team development and time management, demonstrated across roles at Marriott Hotels and beyond. Excelled in optimizing operations and enhancing team efficiency. Skilled in operating equipment and CPR-certified, I bring a high-energy attitude and a dependable nature to every challenge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Locksmith Dispatcher
RB Locksmith
Colorado Springs
05.2022 - Current
- In charge of answering phone calls, receiving customer information, and dispatching jobs/calls to locksmith technicians.
- Going through weekly reports and creating charts for payments owed by each technician.
Front Desk Supervisor
Marriott Hotels
Colorado Springs
08.2021 - 05.2022
- Telephones, customer service, and billing inquiries.
- Monitored reservations to track incoming parties, and special events.
- Handled payment processing, and provided customers with receipts, proper bills, and change.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Resolved customer complaints promptly and efficiently.
- Supervised daily operations at the front desk including check-ins and checkouts, reservations.
- Facilitated successful front desk operations for high-volume hotel.
Secretary
The Woodgrain Company
North Bay Shore
04.2020 - 10.2020
- In charge of ordering supplies, answering phone calls, scheduling deliveries, and filling out emails and paperwork.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Maintained inventory of office supplies and placed orders when necessary.
- Created and updated spreadsheets to track and report data.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Target Team Member
Target
Selden
11.2017 - 10.2020
- Beauty Team Member helped guests find the correct items.
- Helped with a high volume in the store as a cashier.
- Rotated through series of different stations based on team needs.
- Seldom Shipping receiver: Scan in products from vendors, in charge of scanning in and out trucks of products.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
NURSING ASSISTANCE -
LCCC
Cheyenne, WY02-2024
Skills
- Team Development
- Detail-oriented
- High-energy attitude
- Effective team player
- CPR certified
- Operating equipment
- Eyelash extension certified
- Time management
- dependable
Certification
- CPR.
- Eyelash extension.
Timeline
Locksmith Dispatcher
RB Locksmith
05.2022 - Current
Front Desk Supervisor
Marriott Hotels
08.2021 - 05.2022
Secretary
The Woodgrain Company
04.2020 - 10.2020
Target Team Member
Target
11.2017 - 10.2020
NURSING ASSISTANCE -
LCCC
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