Kiaira Linville
Endicott,New York
Summary
I am a driven, self-starter with goals of success. I am always looking for ways that I can improve myself, my family's life and the community around me. I have continued to work throughout having three children and building a life, never giving up on my growth and education. I maintain proficiency in a broad range of skills from cash handling, to interpersonal skills within groups, to a broad understanding of Microsoft programs and their components for creating projects and more.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
UHS
Johnson City, NY
04.2024 - Current
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Kept up to date on changes in insurance coverage policies related to prescriptions.
- Greeted customers upon arrival at the pharmacy counter.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
Cashier
Harbor Freight Tools USA
Vestal, NY
08.2021 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Pizza Maker
Taylors Pizza House
Endicott, NY
09.2018 - 04.2020
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
- Stocked shelves with necessary ingredients for making pizzas.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Cashier
Arby's
Vestal, NY
06.2016 - 12.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
Cashier
Chuck E Cheese
Vestal, NY
01.2016 - 06.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Store Clerk
Fabulous Finds Consignment
Vestal, NY
09.2014 - 01.2016
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Organized store shelves according to product type and size.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Verified that all pricing was accurate before putting items out for sale.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Created displays to promote special offers or seasonal products.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
- Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
Education
Associate in Health Sciences - Health Sciences
Excelsior University
Albany, NY06-2024
High School Diploma -
Union Endicott High School
Endicott NY06-2018
Skills
- Cash Handling
- POS Systems
- Customer Assistance
- Cash Register Operation
- Research and analysis
- Computer Skills
- Research
- Flexible Schedule
- Active Listening
- Complex Problem-Solving
- Visual Communication
- Team Collaboration
- Active Learning
- Fast Learner
- Attention to Detail
- Positive Attitude
- Study Techniques
- Energetic and Enthusiastic
- Reading Comprehension
- Punctual and Reliable
- Basic Mathematics
- Time Management
- MS Office
- Microsoft proficiency
- Organizational Skills
- Google Drive
- Troubleshooting
- Excellent Communication
- Cultural Awareness
- Teamwork and Collaboration
- Customer Service
- Positive and professional
- Cleaning
- Clear Communication
- Calculations and Measurements
- Following Instructions
- Goal Setting and Achievement
- Creativity and Innovation
- Decision-making capabilities
- Problem-Solving
- Online research
- File Maintenance
- Analytical Skills
- Microsoft Office expertise
- Calm Under Pressure
- Self Motivation
- Problem-solving abilities
- Microsoft Office
- Professionalism
- Project management abilities
- Problem Resolution
- Adaptability
- Calm and Professional Under Pressure
- Effective Communication
- Time management abilities
- Interpersonal Skills
- Goal Setting
- Team building
- Friendly, Positive Attitude
- Social Perceptiveness
- Basic Math
- Relationship Building
- Conflict Resolution
- Leadership
- Self-Directed
- Insurance collaboration
- Verifying orders
- Submitting insurance documents
- Processing payments
- Insurance Billing
- Supply Restocking
- Organizing supplies
- Resolving customer issues
- Stocking shelves
- Regulatory Compliance
- Supporting pharmacy operations
- Accepting payments
- Resolving Complaints
- HIPAA Compliance
- Updating computer database
- Insurance Verification
- Operating register
- Computer savvy
- Pharmacy operations
- Medication Dispensing
References
References available upon request.
Timeline
Pharmacy Assistant
UHS
04.2024 - Current
Cashier
Harbor Freight Tools USA
08.2021 - 10.2022
Pizza Maker
Taylors Pizza House
09.2018 - 04.2020
Cashier
Arby's
06.2016 - 12.2018
Cashier
Chuck E Cheese
01.2016 - 06.2016
Store Clerk
Fabulous Finds Consignment
09.2014 - 01.2016
Associate in Health Sciences - Health Sciences
Excelsior University
High School Diploma -
Union Endicott High School
Similar Profiles
Dritan TarajDritan Taraj
Cook at UHSCook at UHS
LaCretia SmithLaCretia Smith
Collection Specialist at UHSCollection Specialist at UHS
Brooke KennerupBrooke Kennerup
Stock Room Associate at UHSStock Room Associate at UHS
Emily O'HaraEmily O'Hara
Medical Office Specialist at UHSMedical Office Specialist at UHS
Jessica WrighterJessica Wrighter
Independent Researcher at Binghamton UniversityIndependent Researcher at Binghamton University