Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiala King

Southfield,MI

Summary

Professional with solid background in bakery operations, ready to make positive impact. Skilled in customer service, product presentation, and inventory management. Strong focus on teamwork and achieving high-quality results. Reliable and adaptable, with proven ability to excel in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Bakery Clerk

Meijer
11.2024 - Current
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Inspected goods to establish accurate pricing and labeling.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Adapted quickly to new bakery recipes and presentation styles, keeping product offering fresh and exciting.
  • Conducted regular quality checks, maintaining high standards and minimizing customer complaints.

Cashier Team Lead

Pizza Hut
10.2022 - 11.2024
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.

Main Cashier

Dollar General
09.2021 - 01.2023
  • Promoted store loyalty programs to enhance customer retention and drive revenue growth.
  • Supported management in inventory control by accurately recording sales data and reporting discrepancies.
  • Maintained a high level of integrity with daily cash balancing and reconciliation tasks.
  • Reduced cashier errors by implementing thorough training initiatives for new staff members.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes whenever possible.
  • Assisted customers with product inquiries, demonstrating excellent communication skills and product knowledge.
  • Streamlined the checkout process for faster transactions, resulting in shorter waiting times for customers.
  • Increased customer satisfaction by providing efficient and accurate cash handling services.
  • Collaborated with fellow team members to achieve shared goals of efficiency, accuracy, and exceptional customer service.
  • Led efforts to improve organization within the cashier area, implementing measures that increased productivity among team members.
  • Enhanced overall store appearance through consistent upkeep of the cashier area, ensuring a clean and organized workspace.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.

Education

High School Diploma -

Insight School of Michigan
Lansing, MI
06-2024

Skills

  • Customer service
  • Food preparation
  • Bakery equipment knowledge
  • Food handling safety
  • Customer satisfaction
  • Cleanliness standards
  • Stocking and shelving
  • Telephone etiquette
  • Accurate order fulfillment
  • Customer inquiries
  • Food safety
  • Stock rotation
  • Stock replenishment
  • Special order handling
  • Inventory control
  • Sanitation procedures

Timeline

Bakery Clerk

Meijer
11.2024 - Current

Cashier Team Lead

Pizza Hut
10.2022 - 11.2024

Main Cashier

Dollar General
09.2021 - 01.2023

High School Diploma -

Insight School of Michigan

Similar Profiles

  • Isaiah Norrick

    Isaiah NorrickIsaiah Norrick

    Service Team Leader, Grocery Team Leader, Systems at MeijerService Team Leader, Grocery Team Leader, Systems at Meijer

  • Kayleigh Ullerich

    Kayleigh UllerichKayleigh Ullerich

    Cashier and Self-Checkout Attendant at MeijerCashier and Self-Checkout Attendant at Meijer

  • Joey Ruhala

    Joey RuhalaJoey Ruhala

    Inventory and Planogram Team Member at MeijerInventory and Planogram Team Member at Meijer

  • Tanisha Douglas

    Tanisha DouglasTanisha Douglas

    Health and Wellness Engagement Assistant at Blue Cross and Blue ShieldHealth and Wellness Engagement Assistant at Blue Cross and Blue Shield

  • DEMI MOORE

    DEMI MOOREDEMI MOORE

    Traveling Bank Custodial Supervisor at Grand Rapids Building ServicesTraveling Bank Custodial Supervisor at Grand Rapids Building Services

CREATE PROFILE
Kiala King