KIANA A. BERROA
New York
Summary
Dynamic Project Manager with a proven track record at Modern Office Systems, excelling in project tracking and effective communication. Adept at resolving conflicts and ensuring timely delivery of services, I leverage strong problem-solving skills to enhance customer satisfaction and team collaboration. Committed to achieving project milestones and exceeding client expectations.
Overview
2026
2026
years of professional experience
Work History
Project Manager, Team Member
Modern Office Systems
New York
01.2021 - Current
- Install hardware and software into the appropriate areas based on jobs requirements.
- Monitored progress against milestones for timely delivery of services and products.
- Responded promptly to customer inquiries regarding project instillation time lines and workers availability.
- Resolved conflicts in a timely manner to ensure smooth functioning of projects.
- Communicate with customers via email, phone, & in person on any updates and/or issues about current projects.
Part Time Caregiver
Baby Sitting
01.2014 - Current
- Provide quality care for child
- Pick up child from school/after school
- Assist child with homework
- Maintained a safe and clean environment for children to play.
- Communicated effectively with parents about children's needs and progress.
Caregiver
Freedom Care
New York
2024 - 2026
- Assisted clients with daily living activities and personal care.
- Administered medications according to prescribed schedules.
- Maintained cleanliness and safety in client living environments.
- Collaborated with healthcare professionals to address client needs.
- Documented client progress and changes in condition accurately.
- Coordinated transportation for medical appointments and social activities.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Gym Crew Member
Astral Fitness
06.2019 - 08.2019
- Restocked
- Cleaned bathrooms, entrance areas, railings, etc.
- Provided information to clients
- Checked clients in if necessary
Camp Counselor
USC Gymnastics Summer Camp
06.2018 - 08.2018
- Helped the Camp Leaders with organizing activities/Games
- Helped the campers at lunch time
- Cleaned up if needed
Education
BBA - Accounting Major
Cuny Bernard Baruch College
New York, NY05-2026
Skills
- Project management
- Problem solving
- Project tracking
- Effective verbal and written communication
- Customer service
- Team collaboration
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Languages
English
Professional
Spanish
Limited
Timeline
Project Manager, Team Member
Modern Office Systems
01.2021 - Current
Gym Crew Member
Astral Fitness
06.2019 - 08.2019
Camp Counselor
USC Gymnastics Summer Camp
06.2018 - 08.2018
Part Time Caregiver
Baby Sitting
01.2014 - Current
Caregiver
Freedom Care
2024 - 2026
BBA - Accounting Major
Cuny Bernard Baruch College