Kiana Aculana
La puente,California
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Emergency Medical Technician
Premier Ambulance
09.2023 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Lead Sales Associate
Dunn-Edwards Paint
04.2021 - 06.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
Package Sorter
FedEx
01.2021 - 04.2021
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
Warehouse Clerk
Amazon
10.2020 - 01.2021
- Improved efficiency with quick and accurate loading of boxes.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
Cashier
Superior Grocers
11.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Sales Lead Keyholder
Journeys Kidz
06.2018 - 10.2019
- Opened inventory boxes and restocked shelves.
- Opened and closed the store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Completed store opening and closing procedures.
Education
Associate of Science - Kinesiology
California State Polytechnic University, Pomona
Pomona, CA05-2026
Associates of Fire Technology - Fire Science
Rio Hondo College
Whittier, CA05-2025
High School Diploma -
Glen A. Wilson High School
Hacienda Heights, CA05-2018
Skills
- Basic life support
- Collaborative Team Management
- Training and Development Initiatives
- Pre-hospital care
Timeline
Emergency Medical Technician
Premier Ambulance
09.2023 - Current
Lead Sales Associate
Dunn-Edwards Paint
04.2021 - 06.2023
Package Sorter
FedEx
01.2021 - 04.2021
Warehouse Clerk
Amazon
10.2020 - 01.2021
Cashier
Superior Grocers
11.2019 - 10.2020
Sales Lead Keyholder
Journeys Kidz
06.2018 - 10.2019
Associate of Science - Kinesiology
California State Polytechnic University, Pomona
Associates of Fire Technology - Fire Science
Rio Hondo College
High School Diploma -
Glen A. Wilson High School