Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Kiana Arcos

Pearcy,AR

Summary

Dynamic and dedicated professional with experience at Sonic Drive-In, excelling in customer service and team leadership. Proven ability to enhance client satisfaction through effective communication and appointment scheduling. Bilingual and skilled in maintaining a positive atmosphere, I am committed to driving performance and fostering lasting client relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Licensed Nail Technician

WC Artistry Nails
Pearcy, US
12.2024 - 05.2025
  • Welcome clients into salon
  • Perform services for clients (manicures,pedicures, waxing, etc.)
  • Have good customer interactions in order to ensure clients return to salon
  • Establish good and work appropriate relationships with clients
  • Make sure to rebook appointments for clients
  • Maintain a professional attitude and wear appropriate attire
  • Restock nail salon supplies as needed

Assistant Manager

Sonic Drive-In
Pearcy, US
04.2023 - 09.2023
  • I was responsible for supporting daily restaurant operations to ensure a fast, efficient, and customerfocused experience.
  • My duties included supervising team members, ensuring food quality and safety standards, and maintaining a clean and organized work environment.
  • I played a key role in training and coaching crew members, resolving customer concerns, handling cash, and driving overall store performance.
  • I consistently supported the General Manager in achieving sales goals, controlling labor and food costs, and promoting a positive team atmosphere.

Education

Trade school - Cosmetology

Hot Springs Beauty College
Hot Springs
12.2024

High school diploma or GED - high school

Lake Hamilton High School
Pearcy, AR
05.2023

Skills

  • Front Desk
  • Customer service
  • Verbal and written communication
  • Appointment scheduling
  • Client communication
  • Bilingual

Certification

  • Driver's License, 01/01/23, 02/01/26
  • Cosmetology License, 12/01/24, 01/01/26

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Licensed Nail Technician

WC Artistry Nails
12.2024 - 05.2025

Assistant Manager

Sonic Drive-In
04.2023 - 09.2023

Trade school - Cosmetology

Hot Springs Beauty College

High school diploma or GED - high school

Lake Hamilton High School

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