Kiana Betances
Winter Garden
Summary
Possesses versatile skills in project management and marketing, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Social Media Marketing Intern
OCPS
06.2025 - 07.2025
- Created engaging content for TikTok, Facebook, and Instagram.
- Created customized marketing materials to increase product awareness.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Tracked social media trends and adapted to attract target follower demographic.
- Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively.
Barista
Dutch Bros
02.2025 - 06.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
FOH Team Member
K-BOB Korean Street Food
08.2023 - 01.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
Education
College Preparatory - College Preparatory
Lake Buena Vista High School
05.2026
Skills
- Creative thinking
- Excellent communication
- Organizational skills
- Decision-making
- Salesmanship
- Team collaboration
- Social media management
- Multilingual
Timeline
Social Media Marketing Intern
OCPS
06.2025 - 07.2025
Barista
Dutch Bros
02.2025 - 06.2025
FOH Team Member
K-BOB Korean Street Food
08.2023 - 01.2024
College Preparatory - College Preparatory
Lake Buena Vista High School
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