Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kiana Burnett

Cameron

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

8
8
years of professional experience

Work History

Behavior Intervention EA

Rutherford County Schools
08.2022 - 05.2024
  • Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts
  • Instructed students in standardized subjects as well as general learning strategies and skills for social development and character
  • Evaluated student needs to provide helpful resources and support
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques
  • Offered students personalized educational, behavioral and emotional support
  • Assisted with classroom observations to identify behavioral issues
  • Maintained student records in accordance with district standards
  • Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments
  • Defined and communicated rules and enforced through approved disciplinary methods

Lead Teacher

Tots Spot Academy
11.2021 - 07.2022
  • Prepared and incorporated unique and personally-developed lessons to classrooms averaging 13 students between 3 and 4 years old
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Attended the individual needs of a child while simultaneously taking care of other children
  • Frequently contact and work with families to discuss student development and behavior
  • Observed and evaluated children's performance, social development, and behavior
  • Maintained records and open communication about student physical development and health
  • Organized and sterilized equipment and materials daily in the classroom
  • Participated and contributed to staff meetings and opportunities for professional development
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning

Pharmacy Technician

CVS Pharmacy
10.2020 - 09.2021
  • Assisted with inventory management, including verification of quantities, storage, removal of outdated medications, and restocking pharmaceuticals in short supply to prevent being out of stock
  • Swiftly and correctly calculated dosages, dispensed medications, prepared prescription labels and filled prescriptions for approval by pharmacists
  • Provided assistance to registered pharmacist and pharmacy customers, managing up to 500 prescriptions daily
  • Answered phones for orders and refills; answered questions on pricing of medications
  • Contacted physicians to verify prescriptions / refills and address third-party issues
  • Communicated with warehouse and wholesalers for inventory information; followed up with customers
  • Worked with customers at Drop Off Window, ensuring optimum customer service to generate repeat and referral business
  • Entered prescriptions into the computer system's/patient profiles and checked for drug allergies
  • Managed special orders; received and stocked inventory, and appropriate documentation
  • Maintain a clean and sanitized environment

Test Administrator

NCCU University Testing Center
11.2018 - 01.2020
  • Support student retention and success by providing remote testing services to faculty, students, and staff in a secure monitored environment
  • Provided excellent customer service through effective greeting and implantation of policies and procedures
  • Proctored Prometric and Pearson Vue exams (i.e Professional graduate exams, placement exams, and employment certification) and distant education exams
  • Schedule appointments, checked in candidates, verified information, and provide exam instruction
  • Created documents using Microsoft Word, Excel, Outlook, and Google Docs
  • Initiated, organized, and maintained testing center records, appointment logs, and files
  • Maintained and contributed to a safe and clean work environment by adhering to companies' safety policies

Rockingham Housing Authority
09.2017 - 09.2018
  • Company Overview: AmeriCorps
  • Completed 450 hours of Community outreach
  • Facilitated financial literacy education and employability skills
  • Developed and implemented culturally diverse community service projects
  • Tutored at risk youth summer program in areas of reading, writing, research, and math
  • Increased academic achievement, mentored youth, fought poverty, and prepared for disasters
  • AmeriCorps

Hair Salon Receptionist

Rhue's Too Salon
09.2016 - 07.2018
  • Greet clients and provide information about salon services
  • Handled inquiries about the salon and provided detailed information
  • Answer phone calls and schedule appointments
  • Organized and Filed financial documentation/records
  • Monitoring inventory levels to ensure adequate supplies are available to meet salon needs
  • Maintain a clean and inviting salon atmosphere
  • Managed cash payments, debit/credit transactions

Education

Bachelor of Science - Psychology

North Carolina Central University
Durham, Carolina
05.2020

High School Diploma - Arts

Richmond Early College High School/Richmond Community College
Hamlet, North Carolina
05.2018

Skills

  • Parent Communication
  • Lesson Planning
  • Verbal and Written Communication
  • Positive Reinforcement
  • Student Motivation and Engagement
  • Problem-Solving
  • Behavior Modification Techniques
  • Classroom Management
  • Customer Service
  • Community Service
  • Teamwork and Collaboration
  • Self-Directed
  • Organized and Efficient
  • Youth development
  • Crisis intervention strategies
  • Phone etiquette
  • Microsoft Office suite
  • Adaptability and Flexibility
  • Administrative Support
  • Data Entry

References

  • Sabrina Webb, Behavior interventionist, Rutherford County Schools, 2240 Southpark Drive, Murfreesboro, TN, 37128, 615-636-1851
  • Brandi Wilkerson, Tot's Spot Director, Tots Spot Academy, 5171 Murfreesboro Rd, Lavergne, TN, 37086, 615-578-2882
  • Jeffery Mendoza, Managing Pharmacist, CVS Pharmacy, 2935 S. Hollywood Boulevard, Las Vegas, NV, 89122, 702-207-2367
  • Jamal Whitted, Director, North Carolina Central University Testing Center, Durham, NC, 27707, 919-530-7367, Jwhitte8@nccu.edu
  • Charlette Bennett, Hairdresser, Rue's Too! Beauty Salon, 1702 E Washington St., Rockingham, NC, 28379, 704-690-0252
  • Terafean Goodwin, Community Engagement Coordinator, RHA, Rockingham, NC, 28379, 910-997-3316, tgoodwin@rhanc.com

Timeline

Behavior Intervention EA

Rutherford County Schools
08.2022 - 05.2024

Lead Teacher

Tots Spot Academy
11.2021 - 07.2022

Pharmacy Technician

CVS Pharmacy
10.2020 - 09.2021

Test Administrator

NCCU University Testing Center
11.2018 - 01.2020

Rockingham Housing Authority
09.2017 - 09.2018

Hair Salon Receptionist

Rhue's Too Salon
09.2016 - 07.2018

Bachelor of Science - Psychology

North Carolina Central University

High School Diploma - Arts

Richmond Early College High School/Richmond Community College

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Kiana Burnett