Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Kiana Chisolm

Charlotte,NC

Summary

Resourceful Line Cook offers 3 years of experience working stations at Fast Food restaurants. Skilled in following recipes and food presentation specifications and assisting at serving lines. Equipped with in-depth kitchen equipment operations expertise.

Overview

20
20
years of professional experience

Work History

Line Cook

Jomars Family Restaurant
Lancaster, SC
01.2023 - 12.2023
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Maintained accurate records of daily production sheets including waste logs.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.

Cashier

McDonald's Restaurant
Richburg, SC
03.2022 - 12.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Shift Manager

Jack in the Box
Charlotte, NC
03.2006 - 08.2012
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Resolved conflicts between staff members in a professional manner.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Upheld company standards and compliance requirements for operations.

Education

GED -

West Mecklenburg
Charlotte, NC
08-1999

Skills

  • Ingredient Preparation
  • Ingredient inspection
  • Food Safety
  • Food presentation
  • Inventory Management
  • Server Communication
  • Kitchen Operations
  • Recipe preparation
  • Portioning
  • Food rotation
  • Quality assurance and control
  • Knife Skills
  • Grilling Techniques
  • Kitchen Sanitation
  • Foodservice sanitation
  • Food Allergen Safety
  • Prepared Foods Plating
  • Recipe creation
  • Cleaning and organization
  • Deep Fryer Operation
  • Quality Control
  • Food Safety Standards
  • Customer Service

Timeline

Line Cook

Jomars Family Restaurant
01.2023 - 12.2023

Cashier

McDonald's Restaurant
03.2022 - 12.2022

Shift Manager

Jack in the Box
03.2006 - 08.2012

GED -

West Mecklenburg

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Kiana Chisolm