Kiana Clark
Lancaster,CA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
2
2
years of professional experience
Work History
Cashier
Taco Bell
Lancaster, CA
08.2023 - 06.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
Customer Service Representative
QuestX
Lancaster, CA
07.2022 - 03.2023
- Implemented innovative methods for streamlining the customer service process.
- Provided accurate information about products and services to customers.
- Answered customer inquiries via phone, email, and chat.
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Desert Sands Charter High School
Lancaster, CA05-2019
Skills
- POS Systems
- Payment Processing
- Cash Register Operation
- Product Recommendations
- Payment Collection
- Data Entry
- Inbound and Outbound Calling
- Microsoft PowerPoint
- Microsoft Outlook
- Inventory Control
- Multi-Task Management
- Sales closing
- Microsoft Excel
References
References available upon request.
Timeline
Cashier
Taco Bell
08.2023 - 06.2024
Customer Service Representative
QuestX
07.2022 - 03.2023
Desert Sands Charter High School
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