Kiana Cruz
Manchester,CT
Overview
4
4
years of professional experience
Work History
Van Transporter
GMR Fleet Services
06.2026 - Current
- Transport Amazon delivery vehicles between facilities and service locations to support fleet operations.
- Conduct vehicle inspections before and after transport and report operational concerns.
- Safely operate fleet vehicles on public roadways while maintaining compliance with company safety standards.
- Coordinate vehicle movement schedules to support project deadlines and operational efficiency.
Amnesty Technician
Amazon Fulfillment Center
04.2022 - 10.2024
- Promoted from Fulfillment Associate based on performance, reliability, and operational knowledge.
- Responded to robotic drive faults, floor events, and operational obstructions to support automated warehouse operations.
- Cleared jams beneath robotic drive units to minimize downtime and maintain workflow continuity.
- Worked closely with Robotics Maintenance Engineers (RME) to escalate equipment issues and support operational readiness.
- Trained new associates on safety procedures, workflow expectations, and best practices.
- Recognized as Employee of the Week on multiple occasions for performance and teamwork.
Fulfillment Associate
Amazon Fulfillment Center
01.2022 - 04.2022
- Executed high-volume fulfillment operations, ensuring adherence to productivity, quality, and safety standards.
- Achieved promotion to technical support role through strong performance and adaptability.
Education
High School Diploma -
Stcc
Springfield, MA06-2019
Skills
- Fleet Vehicle Operations
- Safety Compliance
- Automated Equipment Monitoring
- Robotics Systems Support
- Microsoft Office
- Problem Solving
- Team communication
- Team mentorship
Additional Experience
FedEx Ground • Package Handler
Costco Wholesale • Cashier Assistant
Burlington Stores • Receiver
Burger King • Crew Member
Wendy’s • Crew Member
Timeline
Van Transporter
GMR Fleet Services
06.2026 - Current
Amnesty Technician
Amazon Fulfillment Center
04.2022 - 10.2024
Fulfillment Associate
Amazon Fulfillment Center
01.2022 - 04.2022
High School Diploma -
Stcc