Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Davis

New Orleans,LA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Patient Access Representative I

LCMC
01.2023 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
  • Greeted and assisted patients with check-in procedures.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.

Accounting Manager

Homewood Suites Hilton
08.2021 - 05.2022
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
  • Generated monthly and quarterly financial statements for executive review.
  • Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
  • Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Monitored budget allocation and expenditures to enforce compliance with company policies.
  • Created and maintained financial databases for data entry, tracking and reporting.
  • Conducted internal audits to verify accuracy and compliance with applicable standards.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

Accounting Manager

AC Hotel By Marriott
07.2017 - 08.2021
  • Prepared monthly variance analyses to identify cost-saving opportunities in both revenue generation and expense reduction areas.
  • Improved financial reporting accuracy with regular reconciliation of accounts and detailed analysis.
  • Reduced month-end closing time by streamlining procedures, allowing for quicker access to crucial financial information.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Generated monthly and quarterly financial statements for executive review.
  • Collaborated with other departments to achieve accurate and prompt financial reporting.
  • Complied with established internal controls and policies.
  • Utilized financial software to prepare consolidated financial statements.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.

Sales Coordinator

AC Hotel By Marriott
03.2013 - 07.2013
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Assisted in the development of annual sales budgets and forecasts, ensuring alignment with company objectives.

Education

High School Diploma -

Mcdonogh College Preparatory School
New Orleans, LA
05.2006

Skills

  • Customer Service
  • Insurance Verification
  • HIPAA Compliance
  • Patient Registration
  • Bookkeeping Support
  • Customer Relations
  • Scheduling
  • Analytical Thinking
  • Sales Forecasting
  • Data Entry

Timeline

Patient Access Representative I

LCMC
01.2023 - Current

Accounting Manager

Homewood Suites Hilton
08.2021 - 05.2022

Accounting Manager

AC Hotel By Marriott
07.2017 - 08.2021

Sales Coordinator

AC Hotel By Marriott
03.2013 - 07.2013

High School Diploma -

Mcdonogh College Preparatory School

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Kiana Davis