Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kiana Fields

Buffalo,NY

Summary

Fast learning entry-level professional with strong communication skills and an ambitious attitude. A solid team player seeking to strengthen and build strong leadership qualities.

Overview

2
2
years of professional experience

Work History

Housekeeper/ Room Attendant

Parallel Employment Group: Hyatt Hotel
03.2022 - 12.2022
  • Maintained the cleanliness of the guests rooms assigned.
  • Directed guests to their rooms in a friendly, and professional manner.
  • Worked as a banquet server greeting, seating and serving patrons in a positive manner.
  • Retrieved orders accurately and relayed them to the kitchen staff.

Collections Specialist

Capital Management Services LP.
05.2021 - 10.2021
  • Resolved overdue bills by collecting payments from individuals with a debt.
  • Used computer software and databases to communicate with clients and locate new addresses.
  • Negotiated debt settlements in a professional manner with a business mindset.
  • Consulted clients and helped them to maintain timely payments.

Education

High School Diploma - College Preparation

Middle Early College High School
Buffalo, NY
05.2021

Skills

  • Customer Service
  • Fast Learner
  • Communication
  • Problem Solving
  • Time Management
  • Active Listening

Personal Information

Title: Customer Service

Timeline

Housekeeper/ Room Attendant

Parallel Employment Group: Hyatt Hotel
03.2022 - 12.2022

Collections Specialist

Capital Management Services LP.
05.2021 - 10.2021

High School Diploma - College Preparation

Middle Early College High School

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Kiana Fields