Kiana Froedden
Murfreesboro,TN
Summary
Dedicated and adaptable health professional with several years of experience in the health and wellness industry and who is known for a proactive attitude and the ability to learn quickly. Skilled in strategic planning, regulatory compliance, and patient care coordination that contribute in improving health outcomes. Strong ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Manager
Utilize Health (Hybrid)
04.2024 - Current
- Collaborated within multidisciplinary care coordination team to manage caseload of up to 50 clients monthly.
- Reduced hospital and emergency room admissions through improved care coordination.
- Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
- Collaborated with community resources to facilitate referrals and access to additional services for clients.
- Guided new hires during onboarding by delivering structured training and comprehensive materials.
Health Educator Sr. / Cancer Care Navigator
Elevance Health (Remote)
10.2021 - 04.2024
- Hired as Health Educator and advanced to senior role within 15 months.
- Trained new and existing employees on best strategies for disseminating health-related information.
- Provided innovative design and development ideas for the cancer care program in the Concierge Care app.
- Distributed informational content to help individuals comprehend potential cancer treatment side effects.
- Worked with Oncologist office and health professionals at cancer center to coordinate care.
Health and Wellness Coach/Consultant
Onlife Health Inc. (Remote)
01.2020 - 10.2021
- Delivered effective one-on-one coaching sessions to help motivate clients toward their health objectives.
- Established SMART goals to enhance member participation.
- Recommended exercise and emphasized balanced nutrition to help patients manage weight and improve other health conditions.
- Crafted health education program content and materials.
- Evaluated patient care plans and monitored progress through regular sessions.
Event Manager
Helping Hand Events
Nashville, USA
07.2019 - 11.2019
- Managed vendor relationships across Nashville, TN, and nearby areas.
- Boosted event and fundraiser attendance through strategic social media promotions.
- Developed comprehensive event timeline for successful execution using strong organizational skills.
- Delivered training sessions and developed materials to enhance employee onboarding processes.
- Resolved any issues that arose during the course of an event in a timely manner.
Lifestyle Management Health Coach
Sharecare
Franklin, USA
01.2019 - 03.2019
- Delivered tailored health coaching sessions to enhance individual well-being.
- Utilized evidence-based information and motivational interviewing techniques to formulate health goals.
- Monitored client progress through confidential documentation.
- Coordinated distribution of essential resources to clients for reference purposes.
- Maintained accurate records of all coaching sessions including notes about client conversations, assessments results and recommendations made.
Internship
Sports4All
Nashville, USA
05.2018 - 08.2018
- Conducted group classes and workouts for individuals with intellectual disabilities across various Nashville locations.
- Guided participants in group workout classes through various physical activities.
- Designed visual aids to enhance understanding of fitness and dietary concepts.
- Aided staff at Sports4All in setting up fundraisers benefiting individuals with intellectual disabilities.
- Developed personalized workout plans based on individual client assessments and goals.
Education
High School Diploma -
Ezell-Harding Christian School
B.S. - Exercise Science
Middle Tennessee State University
Skills
- Effective Communication Skills
- Detail-Oriented Planning
- Patient education
- Medical Record Documentation
- Technology proficiency
- Personalized Care Plans
- Individualized Care Assessment
- Treatment management
- Motivational Interviewing
- Employee Orientation Materials
- Health Engagement
Certification
Basic Life Support – American Red Cross
Certificate ID – 01HDBRH
Expires - April 2026
Volunteer Opportunities
- Tennessee Kidney Foundation: 2016-Current
- Nashville Food Project: September 27, 2022
- Special Kids Race in Murfreesboro, TN: March 22, 2016
Timeline
Care Manager
Utilize Health (Hybrid)
04.2024 - Current
Health Educator Sr. / Cancer Care Navigator
Elevance Health (Remote)
10.2021 - 04.2024
Health and Wellness Coach/Consultant
Onlife Health Inc. (Remote)
01.2020 - 10.2021
Event Manager
Helping Hand Events
07.2019 - 11.2019
Lifestyle Management Health Coach
Sharecare
01.2019 - 03.2019
Internship
Sports4All
05.2018 - 08.2018
High School Diploma -
Ezell-Harding Christian School
B.S. - Exercise Science
Middle Tennessee State University
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