Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiana James

West Palm Beach

Summary

Results-focused professional with strength in analytics with numbers, attention to detail, and problem-solving skills. Proactive leader with strengths in communication and collaboration.. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Hardworking and reliable with strong ability in accuracy and organization. Highly proactive and dependable with team-oriented mentality.

Overview

22
22
years of professional experience

Work History

Math Teacher

School District of Palm Beach County
Greenacres City
08.2021 - Current
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Taught various kinds of math at standard, remedial and advanced levels.
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Customized instructional plans to meet needs of different students.
  • Prepared, administered and graded assignments and examinations.
  • Documented student assignments, attendance and test scores in online reporting systems.
  • Aligned classroom instructional strategies with district, state and national requirements.
  • Integrated technology into classroom settings to engage students and diversify instruction.

Accounts Payable Clerk

Otis Elevator Company
West Palm Beach
03.2021 - 07.2021
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Took advantage of discount opportunities by paying vendors within payment terms.
  • Interfaced and responded to inquiries to correct accounts payable discrepancies.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Coded invoices and other records to maintain organized and accurate records.

Math Teacher

School District of Palm Beach County
Greenacres
08.2008 - 12.2020
  • Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
  • Integrated technology into classroom settings to engage students and diversify instruction.
  • Prepared, administered and graded assignments and examinations.
  • Documented student assignments, attendance and test scores in online reporting systems.
  • Established and enforced clear class objectives and requirements to promote consistent education for all students.
  • Met with parents and guardians to discuss student progress and areas for improvement.

Math Teacher

Broward County School Board
Sunrise
08.2005 - 06.2008
  • Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
  • Developed class learning plans to meet all district and statement requirements for instruction.
  • Taught various kinds of math at standard, remedial and advanced levels.
  • Customized instructional plans to meet needs of different students.
  • Prepared, administered and graded assignments and examinations.
  • Fostered students' commitment to lifelong learning by connecting course materials to broader themes and current events.

Payroll Clerk

Comcast
Cypress Creek
02.2005 - 05.2005
  • Managed payroll for over 100 hourly and salaried employees.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Analyzed accounts to discover discrepancies and resolve all issues promptly.
  • Managed weekly payroll duties and submitted data to Payroll Manager.

Event Coordinator/Customer Service Rep.

Citrix Systems Inc.
Cypress Creek
10.2004 - 01.2005
  • Assisted approximately 70 customers each week with event registration or product service questions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Documented conversations with customers to track requests, problems and solutions.
  • Answered 20+ inbound calls per day and directed to designated individuals or departments.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

BBA - Accounting

Florida Atlantic University
Boca Raton, FL
07-2020

Bachelor of Arts - Mathematics

Florida Atlantic University
Boca Raton, FL
07-2004

Skills

  • Progress reporting
  • Accounting/Mathematics education
  • Group and individual instruction
  • Communication skills
  • Clerical
  • Analytical
  • Troubleshooting
  • Computer skills
  • Organization
  • People skills
  • Working collaboratively
  • Performance Improvements
  • Staff Management
  • Verbal and Written Communication
  • Detail Oriented
  • Data Review
  • Conflict Management

Timeline

Math Teacher

School District of Palm Beach County
08.2021 - Current

Accounts Payable Clerk

Otis Elevator Company
03.2021 - 07.2021

Math Teacher

School District of Palm Beach County
08.2008 - 12.2020

Math Teacher

Broward County School Board
08.2005 - 06.2008

Payroll Clerk

Comcast
02.2005 - 05.2005

Event Coordinator/Customer Service Rep.

Citrix Systems Inc.
10.2004 - 01.2005

BBA - Accounting

Florida Atlantic University

Bachelor of Arts - Mathematics

Florida Atlantic University
Kiana James