Summary
Overview
Work History
Education
Skills
Qualifications Summary
Timeline
Generic

Kiana J. Hill

Poughkeepsie

Summary

I have extensive experience in serving people. My key strengths include excellent organizational skills, effective time management, and a willingness to assist other colleagues and customers during peak workload periods—proven ability to exercise sound judgment, and work well with minimal supervision. I’m an adaptable, reliable, and results-oriented professional proficient in advocacy, listening, communication, and assertiveness skills. Continuously seeks to enhance knowledge and work proficiencies, with expertise in a wide variety of consumer services.

Overview

9
9
years of professional experience

Work History

Dump Truck Driver

aveelo
Poughkeepsie
03.2025 - Current
  • Operated dump truck for transporting materials across various job sites.
  • Conducted routine vehicle inspections to ensure safety and compliance.
  • Collaborated with site managers to coordinate loading and unloading processes.
  • Maintained accurate logs of materials transported and hours worked.
  • Followed local traffic regulations and company policies during operations.
  • Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
  • Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
  • Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
  • Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
  • Inspected vehicles for mechanical items and safety issues before driving them.
  • Moved hand and foot controls to loosen and dump material adhering to truck body.
  • Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.

Clerk/Delivery Clerical Remote

SLG SYSTEMS INCORPORATED
Poughkeepsie
11.2023 - 10.2024
  • Streamlined workflow and service delivery through effective team collaboration.
  • Prepared comprehensive reports analyzing customer feedback and service performance trends.
  • Efficiently managed daily customer inquiries, resolving issues to enhance satisfaction.
  • Verified accuracy of paperwork prior to submission for processing.
  • Processed customer orders with precision and speed.
  • Utilized software programs to create reports, labels, and forms efficiently.
  • Supported clerical functions utilizing word processing, email, and office machinery.

Material Handler

Geodis
Poughkeepsie
01.2021 - 09.2023
  • The Material Handler is responsible for receiving, storing, and distributing material, tools, equipment, and products within establishments
  • Loads and unloads product to and from delivery vehicles and designated storage areas
  • Reads production schedule, customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed
  • Conveys materials and items from receiving or production areas to storage or other designated areas
  • Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line
  • Weighs or counts items for distribution to ensure conformance to company standards

Residential Coordinator

Hudson River Housing
Poughkeepsie
01.2019 - 01.2021
  • Actively supervise residents/visitors/guests behavior at assigned site.
  • Conduct intake interviews as assigned to collect necessary and appropriate information needed by the Housing/Property Management Department
  • Assist in orienting new participants to the site logistics and provide a general site overview.
  • Share information with other staff members, and provide relevant information to outside service providers to ensure resident’s needs are being met in a coordinated manner
  • Monitor building systems, including: security cameras and fire alarm
  • Complete and submit Incident Reports immediately as they occur, and all must be submitted and distributed prior to the end of any shift worked.

Facility Technician

Raymour & Flannigan
Poughkeepsie
01.2018 - 01.2019
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Store items in an orderly and accessible manner in warehouses, supply rooms, or other areas.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Receive and count stock items, and record data manually or on computer.
  • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Computer Operator

N.Y.S.
Brockton
01.2018 - 12.2018
  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Retrieve, separate, and sort program output as needed, and send data to specified users.
  • Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
  • Supervise and train peripheral equipment operators and computer operator trainees.
  • Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.

CNA

Ferncliff Nursing Home
Rhinebeck
01.2017 - 01.2018
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.

Education

High School Diploma -

Poughkeepsie High school
Poughkeepsie, N.Y.

Commercial Arts Degree (Assoc.Degree) -

Dutchess Community College
Poughkeepsie, N.Y.

CNA (certified) -

N.Y.S.
Rhinebeck, N.Y.

Security Guard (Certified) -

N.Y.S.
Poughkeepsie, N.Y.

Skills

  • Optimistic
  • Compassionate
  • Empathetic
  • Passion for work
  • Exceptional problem solver
  • Organized and efficient

Qualifications Summary

I have extensive experience in serving people. My key strengths include excellent organizational skills, effective time management, and willingness to assist other colleagues and Customers during peak workload periods. Proven ability to exercise good judgment and work well with minimal supervision. I’m adaptable, reliable, and results-oriented professional who is proficient in advocacy skills, listening skills, communication skills, and assertiveness. Continuously seeks to enhance knowledge and work proficiencies with expertise in a wide variety of consumer services.

Timeline

Dump Truck Driver

aveelo
03.2025 - Current

Clerk/Delivery Clerical Remote

SLG SYSTEMS INCORPORATED
11.2023 - 10.2024

Material Handler

Geodis
01.2021 - 09.2023

Residential Coordinator

Hudson River Housing
01.2019 - 01.2021

Facility Technician

Raymour & Flannigan
01.2018 - 01.2019

Computer Operator

N.Y.S.
01.2018 - 12.2018

CNA

Ferncliff Nursing Home
01.2017 - 01.2018

High School Diploma -

Poughkeepsie High school

Commercial Arts Degree (Assoc.Degree) -

Dutchess Community College

CNA (certified) -

N.Y.S.

Security Guard (Certified) -

N.Y.S.

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Kiana J. Hill