Kiana Molarius-Amicay
San Jose,CA
Summary
Results-driven leader with extensive experience in store operations, team management, and sales growth. Skilled in scheduling, staff development, and process optimization to improve efficiency and customer satisfaction. Strong background in Loss Prevention compliance, and organization standards with proven success in driving performance and achieving business goals through collaboration and strategic problem solving.
Overview
9
9
years of professional experience
Work History
Specialty Sales Team Leader
Target
06.2022 - Current
- Lead multiple specialty businesses, balancing team member expertise and effectively leading teams in each department
- Implemented visual and merchandising updates based on business needs/sales
- Mentored and coached team members focusing on their individual development
- Developed detailed plans for workload that would be executed in a timely and seamless fashion while still maintaining a guest-first culture
- Conducted regular performance check-ins identifying areas of improvement and creating a 30/60/90 plan to address them
Operations Manager
PUMA Group
10.2019 - 06.2022
- Managed overall store operations including: scheduling, office and stockroom organization, and compliance with Loss Prevention standards, documentation and policies
- Implemented a concise routine for change orders, time off requests, policy/procedure training
- Led the hiring process year-round based off of business needs
- Developed training programs for new hires, improving onboarding effectiveness and employee retention rates
- Mentored leaders by providing guidance on best practices and enhancing team capabilities through knowledge sharing
Store Manager/District Operations Manager
Aeropostale: Sparc Group LLC
12.2016 - 10.2019
- Reached annual goals in sales including surpassing our profit margin to be a profitable location
- Created development plans for team members to advance in the company
- Successfully maintained operations score of 85% or higher in home location
- Audit paperwork such as employee time cards, change orders, bank deposits, register returns/no sales
- Audit other locations for fraudulent bookkeeping: team member onboarding files, bank deposits, change orders, register returns/no sales
- Present an action plan to failed locations to improve within 30 days
- Responsible for hiring and maintaining a staff of 12-15 associates including sales associates, sales leads and other assistant manager
Education
Diploma -
Branham High school
06.2015
Fashion Design and Textile Art
Silicon Valley Career Technical Education Center
06.2015
Skills
- Business Management: adapt to business needs by placing orders when needed for product and supplies, audit inventory, assure marketing and promotions are top tier
- Extensive Customer Relations Experience
- Office Management: organization, filing systems, cash office
- Communication
- Immense Leadership Skills
- Store Operations/Loss Prevention
- Talent/Hiring
- Team Building
- Performance Management
Timeline
Specialty Sales Team Leader
Target
06.2022 - Current
Operations Manager
PUMA Group
10.2019 - 06.2022
Store Manager/District Operations Manager
Aeropostale: Sparc Group LLC
12.2016 - 10.2019
Fashion Design and Textile Art
Silicon Valley Career Technical Education Center
Diploma -
Branham High school
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