Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Timeline
Generic

Kiana Mui

Charlotte,NC

Summary

Creative Graphic Designer focused on overseeing projects from concept through final delivery. Also a highly skilled digital media artist with background crafting innovative videos and digital assets for online platforms. Expert in managing relationships with high-profile clients and translating marketing and social media needs into results-driven strategies. Always meticulous and working at fast pace to meet tight deadlines.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Studio Artist

StudioCultivate
08.2021 - Current
  • Contributed to creative process through original ideas and inspiration.
  • Meets with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Leads weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
  • Assists in creation of large scale installations for clients like FC Charlotte, Girl'sTribe, Birkdale Community, Carolina Panthers, and various Music Festivals across the US.

Graphic Designer

KMUIII
01.2017 - Current
  • Developed graphics and visual content for social media campaigns.
  • Executes digital e-commerce marketing strategy, SEO and SEM and social media content.
  • Developed creative design for print materials, banners and signs.
  • Designs website layouts, templates and unique branded looks.
  • Gathers, arranges and corrects research data to create representative graphs and charts highlighting results for presentations.
  • Coordinates, creates and schedules content, designs and periodic updates to company website.
  • Prioritizes tasks and projects to meet tight deadlines.
  • Conceptualizes compelling 3D animations, visual effects and motion graphics for logos, symbols, backgrounds and special features.

Account Representative Specialist

Alpha Graphics
04.2023 - 08.2023
  • Completed in-depth research to investigate claims and resolve problems.
  • Documented all actions performed and interactions with customers.
  • Proposed available products and solutions to meet diverse requirements.
  • Assessed individual situations and developed effective and appropriate resolutions.
  • Negotiated arrangements to manage defaults, payment plans or full remittance of balance owed.
  • Monitored aging accounts and reached out to customers to discuss payments.
  • Trained new team members on scripts, company services and collection strategies.

Nintendo Brand Ambassador

MarketSource
09.2019 - 01.2023
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Excellent communication skills, both verbal and written.
  • Collaborated with local field sales to drive visibility and sales results.
  • Communicated product information with confidence and educated consumers about company.
  • Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.

Inventory Specialist

Staples
08.2017 - 04.2019
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Managed inventory team to achieve optimal productivity and inventory control.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.

Education

Associate of Arts - Graphic Design + Advertising

Central Piedmont Community College
Charlotte, North Carolina
05.2024

High School Diploma -

Providence High School
Charlotte, NC
2016

Skills

  • Corporate Communications
  • Idea Development and Brainstorming
  • Vendor Relations
  • Visual Merchandising
  • Customer Engagement Strategies
  • Digital Mapping
  • Content Layout
  • Adaptability and Flexibility
  • Managing Production Teams
  • Google Analytics
  • Social Media Management
  • Adobe Suite (Illustrator, InDesign, Photoshop, Premiere Pro, After Effects)

Certification

Screen Printing

  • Certified Screen Printer, MayFly Fresh Printing - 10/2021-01/2022

Accomplishments

  • Commissioned by WFAE & La Noticia to create an Illustrated story about Immigrant Families during COVID-19
  • Completed a CMI Mural Residency 2023, three months of planning and community engagement and an original design for a specific community of Morganton, NC.

Affiliations

  • BLKMRKTCLT
  • Dupp&Swat
  • BRANDTHEMOTH
  • MacFlyFresh Printing
  • Community Mural Institute

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Account Representative Specialist

Alpha Graphics
04.2023 - 08.2023

Studio Artist

StudioCultivate
08.2021 - Current

Nintendo Brand Ambassador

MarketSource
09.2019 - 01.2023

Inventory Specialist

Staples
08.2017 - 04.2019

Graphic Designer

KMUIII
01.2017 - Current

Associate of Arts - Graphic Design + Advertising

Central Piedmont Community College

High School Diploma -

Providence High School
Kiana Mui