Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Murillo

Transportation Supervisor
Woodbury Heights,NJ

Summary

Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Logistics Manager

Catelli Brothers
Pennsauken , NJ
08.2024 - Current
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Monitored logistics performance and identified improvement opportunities.
  • Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Directed shipping and receiving of wide range of products daily.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.

Transportation Dispatcher

McLane Company, Inc
Carney's Point, NJ
06.2013 - Current
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Coordinated dispatching of 200 drivers to accomplish daily delivery requirements.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Analyzed customer delivery needs and developed tailored delivery solutions.
  • Coordinated closely with other departments to facilitate smooth delivery operations.
  • Scheduled and dispatched drivers to locations on East Coast.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

Receiving Coordinator

McLane Company, Inc
Carney's Point, NJ
06.2013 - 01.2018
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Handled day-to-day shipping and receiving overseeing more than 65,000 items per day

Education

BBA - Business Administration

Rutgers, The State University of New Jersey
Camden, NJ
09.2022 - 05.2024

Bachelor of Arts - Liberal Arts And General Studies

Salem Community College
Penns Grove, NJ
09.2018 - 2021.12

Skills

    Trucking dispatching

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Timeline

Logistics Manager

Catelli Brothers
08.2024 - Current

BBA - Business Administration

Rutgers, The State University of New Jersey
09.2022 - 05.2024

Bachelor of Arts - Liberal Arts And General Studies

Salem Community College
09.2018 - 2021.12

Transportation Dispatcher

McLane Company, Inc
06.2013 - Current

Receiving Coordinator

McLane Company, Inc
06.2013 - 01.2018

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Kiana MurilloTransportation Supervisor