KIANA MURILLO
Lincoln,CA
Summary
Dedicated and customer-focused professional with a strong work ethic and exceptional interpersonal skills. Known for making customers feel welcomed and valued while thriving in independent and team-oriented environments.
Overview
4
4
years of professional experience
Work History
Server
Zakuro Japanese Bistro & Sushi Bar
Lincoln, California
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep the dining room and work areas clean.
Server
Lucky Penny
Santa Barbara
04.2022 - 06.2023
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Skilled in expo duties, ensuring the timely and accurate delivery of food to tables.
- Capable of handling busy weekends and maintaining a high level of service during peak hours.
- Experienced in event catering, including setting up, serving, and closing.
Restaurant Hostess
Mimosa House
Roseville
03.2021 - 08.2021
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Efficiently seated guests and rolled silverware to prepare tables for service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Busser
Wise Villa Winery
Lincoln
08.2020 - 03.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
Education
Criminal Justice -
Sacramento State University
Sacramento, CASkills
- Strong Work Ethic
- Exceptional customer service
Languages
Spanish
Professional
Timeline
Server
Zakuro Japanese Bistro & Sushi Bar
08.2024 - Current
Server
Lucky Penny
04.2022 - 06.2023
Restaurant Hostess
Mimosa House
03.2021 - 08.2021
Restaurant Busser
Wise Villa Winery
08.2020 - 03.2021
Criminal Justice -
Sacramento State University
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