Kiana Peterson

. Collaborated with team members to ensure smooth workflow across departments

.Support customers during face-to-face interactions

. Handled incoming calls, redirected inquires, and provided information to clients.

. Review forms and applications for completeness and consistency, sending out notifications for missing or inconsistent information.

. Perform data entry tasks, and assist in training new Administrative Assistants.

Assists in setting-up and conducting recreational activities, field trips, and events. Responsible for registering participants and collecting fees for activities and concessions. Maintains and submits records and reports, handles money and makes up deposits, organizes registration forms, medical forms, and reviews and submits incident reports. Provide quality customer service to facilitate recreation programs and activities. Responds to public and internal phone inquiries and provides basic program information.

Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers. Generate sales through customer interaction, fitting room assistance, and suggestive selling. Prevent asset loss through proper zoning and floor awareness.

Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers.