Kiana Seresinhe
New York,NY
Summary
Motivated student currently working towards degree in Clinical Psychology. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating people's needs and addressing and resolving issues in timely manner. Strong background in psychology, has diverse set of experiences in people facing roles. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Research Assistant
Weill Cornell Medicine
2021.06 - 2024.07
- Coordinate recruitment, enrollment, and assessments of study participants in community based intervention study
- Administer in person and remote interviews for eligibility purposes
- Train and mentor new research assistants in leadership role
Director of Institutional Research
Shero's Rise
2020.12 - 2021.05
- Created a survey for participants to gather feedback and improve a problem- solving skills education group for female children of color (Pillars Program)
- Conducted literature reviews on various topics such as ways to increase self-esteem for females of color to add these skills to the education group
- Planned and co-facilitated weekly virtual educational program meetings for up-to 50 ethnically diverse adolescent girls with topics aimed at their unique needs
Teacher's Assistant
University of San Francisco
2020.01 - 2020.05
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
Relief Counselor
Progress Foundation
2018.09 - 2018.12
- Chose topics and lead weekly group counseling for adult residents diagnosed with serious mental illnesses and other co-occurring disorders
- Conducted risk assessments for all adult residents in this psychiatric residential treatment program who may experience homicidal ideation, suicidal ideation, self-harm, and substance abuse
- Wrote and submitted comprehensive progress notes that documented patient behavior
Server
The Crepe House
2018.10 - 2018.11
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Improved overall customer experience by consistently delivering top-notch service and product quality.
Education
Ph.D. - Clinical Psychology
City College of New York
New York05.2030
Bachelor of Arts - Psychology
University of San Francisco
San Francisco, CA05.2020
Skills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking and Organization
- Customer Service
- Detail Oriented
- Efficient collaboration
- Warm and Friendly
- Friendly, Positive Attitude
Timeline
Research Assistant
Weill Cornell Medicine
2021.06 - 2024.07
Director of Institutional Research
Shero's Rise
2020.12 - 2021.05
Teacher's Assistant
University of San Francisco
2020.01 - 2020.05
Server
The Crepe House
2018.10 - 2018.11
Relief Counselor
Progress Foundation
2018.09 - 2018.12
Ph.D. - Clinical Psychology
City College of New York
Bachelor of Arts - Psychology
University of San Francisco
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