Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joaquina Byrd

Bay Minette,AL

Summary

Detail-oriented administrative professional with over 8 years of experience in clerical support, record management, and team coordination. Proficient in Microsoft Excel, Outlook, and Word, with a verified typing speed exceeding 80 WPM. Expertise includes managing confidential records, preparing comprehensive reports, and optimizing scheduling systems within high-volume environments. Demonstrates a strong commitment to accuracy, professionalism, and discretion in all tasks.

Overview

4
4
years of professional experience

Work History

House Manager

Arcbc
11.2024 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.

Receptionist

Baldwin Health Primary and Urgent Care
06.2022 - Current
  • Assist providers with patient intake, vital signs, and preparation for exams and procedures
  • Maintain and clean exam rooms, monitor supply inventory, and ensure equipment functionality
  • Document medical information, test results, and patient interactions in electronic health records
  • Schedule appointments, verify insurance eligibility, and coordinate referrals
  • Draft and manage correspondence including patient instructions, emails, and follow-up reminders


Juvenile Correctional Officer

Juvenile Detention Center-Bay Minette,Al
08.2023 - 08.2024
  • Prepared incident reports and daily activity logs in accordance with facility standards.
  • Provided administrative support through document preparation, filing system management, appointment coordination, and compliance reporting.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Improved facility safety by conducting thorough and consistent security checks.

Correctional Officer

Baldwin County Sheriff's Office
07.2021 - 04.2023
  • Maintained and secured confidential inmate records in compliance with departmental procedures.
  • Drafted inspection reports, incident documentation, and facility log with precision.
  • Supported administrative operations through data entry, policy documentation, and clerical tasks.
  • Utilized Microsoft Outlook for internal communications and scheduling.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.

Education

High School Diploma / GED -

Robertsdale High School
Robertsdale, AL
05.2011

Skills

  • Typing Speed: 80 WPM
  • Microsoft Excel, Outlook, Word
  • Clerical Work & Office Administration
  • Scheduling & Calendar Management
  • Confidentiality & Compliance
  • Customer Service & Communication
  • Office Equipment (scanners, printers, multi-line phones)
  • Database Management Systems
  • Correspondence Drafting (letters, memos, emails)

Languages

English
Native or Bilingual

Timeline

House Manager

Arcbc
11.2024 - Current

Juvenile Correctional Officer

Juvenile Detention Center-Bay Minette,Al
08.2023 - 08.2024

Receptionist

Baldwin Health Primary and Urgent Care
06.2022 - Current

Correctional Officer

Baldwin County Sheriff's Office
07.2021 - 04.2023

High School Diploma / GED -

Robertsdale High School

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