Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

KIANA TUGADE

Irvine,CA

Overview

8
8
years of professional experience

Work History

Qualifying Specialist

Timeshare Compliance
09.2023 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Identified new business opportunities through calling, marketing and prospective database leads.

Marketing Director

Orchid Garden Residential Care & Pacific Heights Residential Home
06.2019 - 08.2023
  • Controlled marketing strategies for both facilities and its programs to community and developing positive relationships with liaisons and increasing census
  • Contacted family as needed, responsible party and physicians regarding any change in resident's condition
  • Communicated with families and residents to address concerns about services and care issues
  • Supervised and monitored facilities, accounts payable, accounts receivable, budget, and finances.

Pro Shop Attendant

Morro Bay Golf Course
06.2020 - 06.2023
  • Led the Pro Shop by checking in customers, took inventory of merchandise for end of month, building relationships with customers and other employees
  • Managed cash handling, scheduling tee times for golfers
  • Advocated director of golf with multiple tasks such as arranging paperwork, helping out with events.

Marketing Intern

MASH
08.2022 - 12.2022
  • Researched search engine operations to improve marketing strategies and keywords for website
  • Created weekly posts for MASH social media account
  • Bring awareness of the company to college students by handing out flyers to students during events.

Cashier

Carousel Taffy
03.2016 - 06.2021
  • Supervised and trained new employees, built business strategies with owner, inventory management, in charge of taking inventory at end of each month
  • Performed management tasks, counted all of sales for each week and took cash to bank
  • Operated cash handling, greeting & engaged with customers every shift.

Marketing Intern

Community Action Partnership of San Luis Obispo County
08.2019 - 12.2019
  • Interacted with others during community events and brought awareness to individuals in need of any type of help
  • Interacted in a professional way with others as well as know how to properly promote companies
  • Created spreadsheets of lists of organizations to reach out to and promote the company
  • Marketing research and strategy, looked for other organizations, events, and individuals to reach out to.

Education

Bachelor of Science - Marketing

California State University, Northridge
Northridge

Associate of Science - Communications

Cuesta Community College
San Luis Obispo

Skills

  • Strategic Planning
  • Social Media Management - Instagram, TikTok, Facebook
  • Microsoft Office (Excel, Word, Powerpoint)
  • Ability to teach and mentor
  • Leadership skills
  • Video editing - Final Cut Pro

Accomplishments

  • Rho Delta Chi Sorority: Held positions of President, Pledge Educator, Academic Chair, Service Chair, Fundraising Chair, and Rush Chair
  • CSUN College of Business and Economics Dean's List - Fall 2020

Timeline

Qualifying Specialist

Timeshare Compliance
09.2023 - Current

Marketing Intern

MASH
08.2022 - 12.2022

Pro Shop Attendant

Morro Bay Golf Course
06.2020 - 06.2023

Marketing Intern

Community Action Partnership of San Luis Obispo County
08.2019 - 12.2019

Marketing Director

Orchid Garden Residential Care & Pacific Heights Residential Home
06.2019 - 08.2023

Cashier

Carousel Taffy
03.2016 - 06.2021

Bachelor of Science - Marketing

California State University, Northridge

Associate of Science - Communications

Cuesta Community College

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KIANA TUGADE