Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Turner

Suffolk,VA

Summary

Proactive and detail-oriented, I excelled as a Secretary at Dr. James Jones practice (OBGYN), where I adeptly managed sensitive data and streamlined office operations. My strong organizational skills and commitment to exceptional customer service significantly enhanced efficiency. Skilled in office administration and communication, I consistently resolved inquiries, boosting client satisfaction.

Overview

Work History

Secretary

Dr. James Jones
06.2023 - 11.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Education

Bachelor of Science - Nursing

Virginia Commonwealth University
Richmond, VA

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Supply ordering

Timeline

Secretary

Dr. James Jones
06.2023 - 11.2023

Bachelor of Science - Nursing

Virginia Commonwealth University
Kiana Turner