Kiana Wagner
Sunrise
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
NAI Merin Hunter Codman, INC
05.2024 - Current
- Assistant property manager with 500,000 s.q ft +/- of medical, office and retail building
- Prepare lease abstract
- Prepare and review monthly financial reports
- Monitor and ensure that tenants and vendors comply with COI requirements
- Respond promptly to requests for building maintenance and repairs
- Ensure that service agreements are up to date and in compliance
- Maintain strong relations with all tenants and vendors
Logistics
BEYOND MEASURE ENTERPRISES LLC
06.2021 - 06.2023
- Create/edit monthly reports for budgets and initiatives
- Reviewed vehicle inspection reports for compliance
- Corresponded with contractors to ensure good customer service
- Track all travel logs and delivery tracking records
- Reviewed and negotiated freight cost
Customer Service Agent
MAXIMUS FEDERAL
12.2019 - 12.2020
- Answered incoming calls and respond to customer’s concern
- Resolved customer complaints
- Answered inquiries by clarifying desired information by researching, locating, and providing information
- Resolved problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems
- Maintains call center database by entering information
Lead Center Consultant
FEDEX OFFICE
08.2016 - 10.2019
- Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Takes complex customer orders using order systems and provides accurate pricing information
- Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Secretary
FLORIDA ATLANTIC UNIVERSITY CONTROLLERS OFFICE
08.2014 - 08.2016
- Establish and communicate policies and procedures necessary to ensure the proper and efficient use of University resources
- Provide campus leadership in the development of effective control systems to safeguard University assets
- Receive and deposit funds due the University and maintain and process the University's payroll
- Ensure the prompt and proper settlement of amounts owed by the University
Education
Real Estate Sales Associate -
Broward Community College
Davie, FL04.2024
Associates in Arts -
Broward Community College
Davie, FL06.2022
Skills
- Customer Service
- Detailed and organized
- Problem Solving
- Multitasking
- Active Collaboration
- Excellent Orator/Presentation Skills
- Proficient in Microsoft Office
- Proficient in YARDI
Timeline
Assistant Property Manager
NAI Merin Hunter Codman, INC
05.2024 - Current
Logistics
BEYOND MEASURE ENTERPRISES LLC
06.2021 - 06.2023
Customer Service Agent
MAXIMUS FEDERAL
12.2019 - 12.2020
Lead Center Consultant
FEDEX OFFICE
08.2016 - 10.2019
Secretary
FLORIDA ATLANTIC UNIVERSITY CONTROLLERS OFFICE
08.2014 - 08.2016
Associates in Arts -
Broward Community College
Real Estate Sales Associate -
Broward Community College
Similar Profiles
MERIN ELSA BIJUMERIN ELSA BIJU
Systems Analyst at MERIN COMPUTERSSystems Analyst at MERIN COMPUTERS
Avery MooreAvery Moore
Babysitter at Merin DekruyterBabysitter at Merin Dekruyter
Pedrito San LuisPedrito San Luis
Professional Line Assembler III at Micrus Cerenovus Codman, Johnson & JohnsonProfessional Line Assembler III at Micrus Cerenovus Codman, Johnson & Johnson