Kiana Walker
Santa Rosa,CA
Summary
Friendly Customer Service Cashier experienced working in steady flowing environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier/Barista
Society Bakery And Cafe
05.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Assistant
Stevenson Supply & Tractor
05.2020 - 04.2022
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Developed and maintained filing systems to facilitate easy access to information.
- Offered technical support and troubleshot issues to enhance office productivity.
Education
Associate of Science - Radiology
Santa Rosa Junior College
Santa Rosa, CA06.2026
High School Diploma -
Cardinal Newman High School
Santa Rosa, CA06.2022
Skills
- Performing Needs Assessments
- Customer Complaint Resolution
- Cash Register Operation
- Telephone Management
- Customer Service and Assistance
- Basic Math Functions
- Customer Inquiries
- Customer Satisfaction
- Social Perception
- Customer Relationship Management
Volleyball
I play volleyball for the Santa Rosa Junior College as of this year.
Timeline
Customer Service Cashier/Barista
Society Bakery And Cafe
05.2022 - Current
Assistant
Stevenson Supply & Tractor
05.2020 - 04.2022
Associate of Science - Radiology
Santa Rosa Junior College
High School Diploma -
Cardinal Newman High School
Similar Profiles
Anthony ArtinianAnthony Artinian
Dishwasher at Corner Bakery CafeDishwasher at Corner Bakery Cafe
Bruce Johnson IIIBruce Johnson III
Palletizer Operator at Cafe Valley BakeryPalletizer Operator at Cafe Valley Bakery
Maria PanagiotopoulouMaria Panagiotopoulou
Wait Staff Member at Degani Bakery CafeWait Staff Member at Degani Bakery Cafe