Consulting project team lead with 8 years of experience in the hospital revenue cycle process. Experience with working large accounts receivable inventories with more than $100 million of outstanding inventory. 5+ years of management experience with up to 30+ employees.
Overview
11
11
years of professional experience
Work History
Team Lead
TRC Healthcare
05.2022 - 08.2025
Supervise staff and their associated workload and track individual and team metrics
Build and manage teams to deliver high quality to clients by providing growth and development opportunities, fostering a productive team environment, and providing written and verbal feedback
Providing feedback related to engagement progress and issues within a timely manner to leadership
Create, maintain and review client documents and deliverables
Provide project oversight and technical input on complex projects in a highly quantitative environment
Demonstrate an extensive knowledge of the hospital revenue cycle with specialization in hospital billing, follow up, and the account resolution process
Utilize Microsoft Excel to formulate trackers to monitor project progress, monitor employee performance, identify trends within the inventory and review client transactions
Work closely with clients to resolve outstanding issues within the accounts receivable inventory
Utilize KPI metrics to monitor the progress and profitability of the engagement
Team Lead
Virtual Business Office Associates
06.2021 - 05.2022
Supervise staff and their associated workload and track individual and team metrics
Build and manage teams to deliver high quality to clients by providing growth and development opportunities, fostering a productive team environment, and providing written and verbal feedback
Providing feedback related to engagement progress and issues within a timely manner to leadership
Create, maintain and review client documents and deliverables
Provide project oversight and technical input on complex projects in a highly quantitative environment
Demonstrate an extensive knowledge of the hospital revenue cycle with specialization in hospital billing, follow up, and the account resolution process
Utilize Microsoft Excel to formulate trackers to monitor project progress, monitor employee performance, identify trends within the inventory and review client transactions
Work closely with clients to resolve outstanding issues within the accounts receivable inventory
Utilize KPI metrics to monitor the progress and profitability of the engagement
Account Analyst
Virtual Business Office Associates
06.2019 - 06.2021
Utilize Microsoft Excel to analyze project inventory to identify trends and suggest improvement measures
Complete quality assurance for accuracy
Identify issues impeding resolution and recommend solutions
Demonstrate an extensive knowledge of the hospital revenue cycle with specialization in hospital billing, follow up, and the account resolution process
Assist representatives in account resolution
Create client documents and deliverables
Work closely with clients to resolve outstanding issues within the accounts receivable inventory
Provide training and documentation to representatives on account resolution for project specific processes
Patient Accounting Representative
Virtual Business Office Associates
07.2018 - 05.2019
Utilize industry knowledge to resolve aged accounts receivable by working various account types
Analyze patient accounting information and take appropriate action for payment resolution
Utilize payer portals and payer provider service departments to resolve patient accounts
Complete client processes such as posting contractual adjustments, submitting provider appeals, posting charity adjustments and contacting the patient
Exceeded required productivity metrics
Associate Manager
Regal Cinemas
09.2014 - 12.2018
Training, developing, coaching and supervising of non-management employees
Operating all projection and audio-visual equipment within the theatre
Monitoring risk management as it pertains to the theatre
Counting, depositing, and reconciling all receipts taken in during the business day
Interviewing, hiring, scheduling, coaching, counseling, and terminating of any employee
Purchasing and auditing inventory
Resolve customer quality issues
Assist employees with day to day tasks such as cleaning, providing concessions and verifying the show is performing as expected
Billing Specialist PAR II at TRC Healthcare Staffing/FTI Consulting-2nd ProjectBilling Specialist PAR II at TRC Healthcare Staffing/FTI Consulting-2nd Project
Billing Specialist PAR II at TRC Healthcare Staffing/FTI Consulting-2nd ProjectBilling Specialist PAR II at TRC Healthcare Staffing/FTI Consulting-2nd Project