Summary
Overview
Work History
Education
Skills
Timeline
Generic
KIANA WILLIAMS

KIANA WILLIAMS

Apopka,FL

Summary

Professional and helpful Worker/ Volunteer with years of experience in helping with problems when needed and with the ability to work effectively. Talented at assisting with planning and organizing to accomplish the task at hand. Consistently maintained respectable appearance and demeanor to represent the organization in a positive way at all times .Experienced at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.

Overview

6
6
years of professional experience

Work History

Senior Project Coordinator

Walmart
02.2022 - 02.2024
  • Collaborated with team members to ensure efficient completion of remodeling tasks.
  • Improved overall project quality by paying attention to detail and following industry best practices.
  • Maintained clean and organized workspaces to increase efficiency and minimize potential hazards.
  • Communicated effectively with managers to address concerns and provide updates on project progress.
  • Utilized advanced tools and equipment for precise measurements and accurate installations during remodeling projects.
  • Provided exceptional customer service, addressing customer questions or concerns promptly and professionally.
  • Consistently met deadlines through effective time management skills and strong work ethic.
  • Supported team leadership by assisting with training new team members on company policies, procedures, and best practices.
  • Anticipated potential issues during remodeling projects, implementing preventative measures to prevent delays or additional costs.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Assisted managers in decision-making processes based on analysis of project production. .
  • Assisted coworkers with daily activities, promoting independence and fostering personal growth.
  • Enabled clients to overcome obstacles through personalized guidance and motivational encouragement.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Increased brand visibility by designing eye-catching displays that highlighted new products and seasonal trends.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.

Weigh up

Remedy Staffing/ Edgewell
09.2021 - 10.2021
  • Maintained scale area to offer clean and presentable work area.
  • Weighed and measured materials and updated records with collected data.

Cashier

Chipotle Restaurant
05.2021 - 09.2021
  • Restocked and organized supplies needed by costumers.
  • Honest with money. Giving proper change, being sure correct cash drawer amounts are secured by the end of shift.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Answered questions about store policies and addressed customer concerns.

Merchandiser

Footprint Retail Services
09.2020 - 04.2021
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Displayed appropriate signage for products and sales promotions.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Helped reset floorplan and shift product around the store to create a new look for a local Walmart.

Retail

Torrid
08.2020 - 02.2021
  • Provide great customer service to shoppers who come in.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Customer Service Representative

Robert Half
09.2020 - 09.2020
  • Took inbound calls from residents in Texas who experienced damage to their homes a properties from.
  • Placed information into database to file for damage and what needed to be fixed on their property so help could be dispatched.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Hope Fellowship Church
10.2017 - 03.2020
  • Provide a safe learning environment for children.
  • Welcomed customers and answering questions to provide excellent customer service.
  • Maintain up-to-date and accurate program files and records.
  • Keep facilities organized, clean and well-maintained to best meet program needs.
  • Improve operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Assist with planning schedules and different effective ideas to provide a smooth and enjoyable experience for participants and organizers.
  • Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
  • Supported food drive programs focused on benefiting the community by providing shopping carts full of groceries to the less fortunate.
  • Welcome customers and answer questions to provide excellent customer service.
  • Assisted with feeding the homeless at the community food drive event to provide a smooth and enjoyable experience for participants and organizers.

Park Quality

Aquatica, SeaWorld
05.2018 - 07.2018
  • Provide great customer service " Followed through with tasks effectively, this included maintaining the park’s cleanliness by cleaning restrooms, walkways, pushing sand back, helping lifeguards when needed, cleaning spills and wastes off of the floor, etc.
  • Welcome customers and answering questions to provide excellent customer service.
  • Listening to customer feedback and responded to maintain or improve processes.
  • Reviewed inventory, assessed needs and placed orders to keep stock available for employees.

Education

Psychology

Bethune Cookman University
Daytona Beach, FL
05.2025

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Identification Checks
  • Cash Drawer Management
  • Retail sales professional
  • Reliable and punctual
  • Stocking and replenishing
  • Sales trends
  • Exceptional Customer Service
  • Client Service
  • Cash Handling
  • Problem-solving skills
  • Complaint resolution
  • Money handling abilities
  • Professional telephone demeanor
  • Project Management

Timeline

Senior Project Coordinator

Walmart
02.2022 - 02.2024

Weigh up

Remedy Staffing/ Edgewell
09.2021 - 10.2021

Cashier

Chipotle Restaurant
05.2021 - 09.2021

Merchandiser

Footprint Retail Services
09.2020 - 04.2021

Customer Service Representative

Robert Half
09.2020 - 09.2020

Retail

Torrid
08.2020 - 02.2021

Park Quality

Aquatica, SeaWorld
05.2018 - 07.2018

Hope Fellowship Church
10.2017 - 03.2020

Psychology

Bethune Cookman University

Similar Profiles

CREATE PROFILE
KIANA WILLIAMS