Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Languages
Timeline
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KIANA NIEVES

Wharton,NJ

Summary

Dedicated Public Relations student with a strong foundation in strategic communication, media relations, and relationship-building. Eager to leverage skills in people management and emotional intelligence to transition into a dynamic role in project/account management. Proven ability to collaborate cross-functionally, manage multiple tasks, and deliver results in fast-paced environments. Adept at problem-solving, adapting to new challenges, and driving projects to successful completion. Passionate about combining HR and PR expertise with project management skills to contribute effectively to organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resources Assistant

Saint Elizabeth University
09.2022 - Current
  • Perform research and analysis of employee data metrics, workforce trends, and performance management
  • Manage internal employee communications, such as introducing new employees, benefit open enrollment, policy updates, and company holidays
  • Partnered with department heads to create a unified crisis response plan, ensuring a coordinated and efficient approach to crisis management across the organization
  • Coordinate and manage executive calendars, scheduling appointments, meetings, and travel arrangements, resulting in optimized time management and increased productivity
  • Collaborate with cross-functional teams to gather project requirements, establish timelines, and communicate project progress
  • Manage employee accounts and documentation for a workforce of over 350 employees, maintaining meticulous records and ensuring compliance with company policies
  • Oversee department budgets, collaborating with department heads to track expenses, identify cost-saving opportunities, and ensure financial alignment with organizational goals
  • Served as the primary point of contact between the university and benefits vendors
  • Spearhead employee separation process and conduct exit interviews
  • Develop a streamlined onboarding process for onboarding 1-5 new employees weekly
  • Manage end-to-end process of job posting, including creating and formatting content for company websites, LinkedIn, Indeed, and other relevant platforms
  • Led the planning and execution of company-wide events, including annual employee recognition ceremonies
  • Conduct internal investigations for employee relations and recommending solutions that support best practice and company mission
  • Revised and reviewed company policies, ensuring compliance with federal, state, and local regulations.

Beauty Advisor

Ulta Beauty
11.2017 - 09.2022
  • Provided personalized product recommendations to customers to meet their individual needs
  • Supported brand events and collaborated with vendors to upsell products
  • Carried out product launches/displays on a weekly basis
  • Coordinated daily salon schedules for clients and stylists
  • Met and exceeded individual sales, productivity goals, and collaborated on special projects
  • Provided prompt and quality service to all guests both in-person and via phone
  • Trained incoming employees to use systems and learn all policies and procedures
  • Participated in monthly training to ensure knowledge of all company products
  • Offered guests product demonstrations, skincare analysis, and applications
  • Maintained accurate store inventory
  • Guaranteed enrollment of loyalty program for all customers with detailed explanation of points program and store credit card
  • Managed and accounted for all RTVs (Return to Vendors) after return process
  • Executed all planograms and visual merchandising standards.

Education

MS - Public Relations

Quinnipiac University
Hamden, Connecticut
05.2025

BA - Psychology

Montclair State University
Montclair, New Jersey
05.2022

AS - Liberal Arts- Human Services

County College of Morris
Randolph, NJ
08.2020

Skills

  • Public Relations
  • Executive Support
  • Account Management
  • Project Coordination
  • Email Marketing
  • Canva
  • Employee Relations
  • Adobe Acrobat
  • Microsoft Office Suite
  • SharePoint
  • Organizational Skills
  • Conflict Resolution

Certification

  • Project Management Certification, Google, 12/2023
  • Email Marketing Certification, HubSpot Academy, 04/2023-05/2025
  • Digital Marketing and E-Commerce Professional Certification, Google, 06/2023
  • Foundations of Diversity, Equity, and Inclusion, Parsons School of Design- The New School, 04/2023

Affiliations

  • Public Relations Society of America, New Jersey Chapter, 08/2023, Present
  • National Honor Society of Leadership and Success, 05/2022, Present

Languages

English
Spanish

Timeline

Human Resources Assistant

Saint Elizabeth University
09.2022 - Current

Beauty Advisor

Ulta Beauty
11.2017 - 09.2022

MS - Public Relations

Quinnipiac University

BA - Psychology

Montclair State University

AS - Liberal Arts- Human Services

County College of Morris

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KIANA NIEVES