Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kianah Blum

Moncks Corner,SC

Summary

Experienced in employee training and staff development, implementing policies that streamline operations and enhance team productivity. Engaged in team leadership, organizing events that contribute to a positive work environment while maintaining records of budget expenditures. Demonstrated expertise in safety and sanitation standards through thorough facility inspections, ensuring compliance in food service preparation and customer interactions. Proven ability in customer service with practical experience in order management, product promotion, and effective communication via social media.

Overview

5
5
years of professional experience

Work History

NextGen Coordinator & Freedom Care Coordinator

Freedom Church
Moncks Corner, SC
12.2023 - Current
  • Trained employees on best practices and protocols to enhance productivity.
  • Organized team events that fostered a positive work culture.
  • Implemented departmental policies in collaboration with management to streamline processes.
  • Maintained budget expenditure records for each ministry program or event.
  • Attended regular meetings with ministry leaders to evaluate progress and address issues.
  • Inspected facilities and activities to ensure adherence to safety and sanitation standards.

Barista

Essentials Coffee
Moncks Corner, SC
02.2024 - 03.2025
  • Greeted customers and took orders for coffee drinks and food items.
  • Managed daily morning rush with efficient and levelheaded service.
  • Participated in coffee tasting to enhance product knowledge and contribute to menu development.
  • Sliced fruits, vegetables, and meats for food service preparation.
  • Maintained high standards of conduct to support company reputation.
  • Engaged with customers on social media, responding to inquiries and promoting offers.
  • Entered orders into point of sale system and processed customer payments accurately.

Team Member

Chick-fil-A
Moncks Corner, SC
03.2020 - 12.2022
  • Resolved customer issues promptly and professionally to enhance satisfaction.
  • Identified customer needs swiftly and efficiently for improved service delivery.
  • Engaged customers through effective interpersonal skills to foster positive relationships.
  • Managed inventory and supplies to ensure availability of necessary materials.
  • Collaborated with diverse coworkers to achieve goals and address product-related challenges.

Education

High School Diploma -

Berkeley High School
Moncks Corner, SC
06-2021

Skills

  • Employee training and staff development
  • Policy implementation
  • Budget management and planning
  • Event planning and execution
  • Process improvement
  • Team leadership and collaboration
  • Customer service excellence
  • Creativity and innovation
  • Multitasking and time management
  • Effective communication
  • Goal setting

Additional Information

  • Passionate about creating memorable experiences and making people feel welcome in every setting.
  • Enjoys experimenting with new coffee drinks and curating creative coffee-related events.
  • Strong interest in sustainability and supporting local communities, aligning with Summit Coffee’s mission.

Timeline

Barista

Essentials Coffee
02.2024 - 03.2025

NextGen Coordinator & Freedom Care Coordinator

Freedom Church
12.2023 - Current

Team Member

Chick-fil-A
03.2020 - 12.2022

High School Diploma -

Berkeley High School