Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiana J. Richards

Norwalk

Summary

Dynamic dental assistant with expertise in digital X-ray proficiency and equipment sterilization. Proven ability to enhance patient satisfaction through effective chairside assistance and meticulous treatment room preparation. Strong inventory management skills complemented by a commitment to maintaining HIPAA compliance and a clean, safe environment. Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Assistant

Daniel N. Minchik, DDS
01.2025 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction, for our general dentist and periodontist, Dr Arthur Adams.
  • Scheduled and confirmed patient appointments.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for up to a dozen procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Stock Associate

Zara USA
10.2024 - Current
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
  • Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.

Store Manager

Rue 21
01.2021 - 12.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Dental Assistant Certificate - Dental Assistant

Norwalk Community College
Norwalk, CT
03-2025

High School Diploma -

Brien McMahon High School
Norwalk, CT
05-2015

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Treatment room setup
  • Oral surgery assistance
  • Inventory management
  • Office administration duties
  • Knowledgeable in Dentrix
  • Periodontal treatment assistance

Certification

  • Radiation Health and Safety, April 17th, 2025
  • Infection Control, April 9th,2025

Timeline

Dental Assistant

Daniel N. Minchik, DDS
01.2025 - Current

Stock Associate

Zara USA
10.2024 - Current

Store Manager

Rue 21
01.2021 - 12.2023

Dental Assistant Certificate - Dental Assistant

Norwalk Community College

High School Diploma -

Brien McMahon High School

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